The Housing Coordinator & Resident Director (RD) is a full-time live-in position that is responsible for the housing assignments for all students and the general welfare of students in Premium Housing, encouraging them to maximize their intellectual growth and personal development in a Christ-centered environment. The Housing Coordinator role provides management of campus housing and meal plans as well as commuter approval and communication. The Resident Director role provides overall management of two residential communities housing under fifty residents each. Principal responsibilities include staff supervision, residential education, crisis management, community development, maintaining community standards, building operations management, and other departmental responsibilities. The Housing Coordinator & Resident Directors are supervised by the Senior Director of Residence Life and Housing.
Responsibilities:
Housing Coordinator Role
Management of Housing Placement
Primary contact for housing placement assistance and concerns.
Assess housing accommodation needs and confer with Senior Director of Residence Life & Housing to make a final decision.
Advertisement and organization of Spring housing sign-ups and new student housing placements.
Oversight and upkeep of housing management software and integration with student information system.
Ensuring communication within Residence Life department regarding housing and housing issues.
Maintain documentation to track student needs and facilitate communication with other departments.
Oversight of Meal Plan Selections
Tracking and management of Meal Plan requests.
Ensuring logging of requests in digital systems.
Facilitating communication of meal plan selection to vendors and Finance Division.
Assistance with other Office Needs
The office of Student Development operates as a team. This role will have busy times when room and meal plan selection is taking place. Other times of the year this role may have additional time available to step in and help with a variety of office projects to ensure our continued growth and development as a department.
Resident Director Role
Supervision
· Provide supervision, support, and assistance to an undergraduate staff of 5-10 Resident Assistants (RA’s). Train, encourage, and disciple their team of RA’s to educate, serve, and disciple the students in his/her section.· Assist with staff recruitment, selection, training, and evaluation processes.· Conduct weekly staff meetings and hold regular one-on-one meetings with RA’s.· Coordinate the duty schedule for the Resident Assistant staff.· Embrace and positively articulate the mission and vision of the Office of Student Development and Erskine College and provide support to the Resident Assistants as they uphold the missions. · Emphasize discipleship within the residence hall and on the RA team. Residential Education· Create an environment which promotes and fosters living and learning outside of the classroom and support for the college mission.· Oversee and guide Resident Assistants in the implementation of programs that support student learning within an established programming framework.· Work with Resident Assistants to assess student needs and interests; anticipate and promote educational, social, spiritual, recreational, and service programs, which are supportive to the residence community.· Coordinate and facilitate mandatory residence hall meetings at the beginning of each semester.· Advise and mentor students on academic, personal, and social issues. Crisis Management· Serve in a year-round on-call rotation to provide support to the residential population. Duty expectations over holiday breaks will be split among Residence Life staff.· Work closely with the Office of Student Development, Campus Police, and other campus resources.· Complete crisis and on-call reporting paperwork. Documentation of any crisis should occur as near to the incident as possible for reporting purposes and so that no information is lost.· Availability for emergencies, lock outs, and other logistics. Community Development· Mediate roommate conflicts and coordinate resolutions.· Become familiar with a variety of campus-wide resources, organizations, and services to expedite appropriate student referrals.· Working with the Resident Assistants, coordinate and facilitate building wide programming event/activity in the residence hall a minimum of twice a month.· Collaborate with the RA’s to identify how every resident within the hall is developing socially, academically, emotionally, and spiritually.· Establish a personal rapport with each resident, attempting to get to know each resident by name.· Promote and attend residence hall programs and campus events on a regular basis.· Be visible, approachable, and accessible to students on either a scheduled or unscheduled basis.· A key aspect of the Resident Director’s position is presence and intentionality. RD’s are expected to be highly visible within their individual buildings, intentional in their relationship with the RA staff, and a visible and vibrant member of the residence life staff at large.Building Operations Management· Be present and oversee the move-in, check-in process & the key distribution at the beginning of each semester in the respective residence halls.· Provide oversight and hands-on leadership during the opening and closing of the residence halls.· Conduct room inspections. Maintain and update, as needed, all Room Condition Forms.· Perform building rounds of the residence hall to proactively monitor and address any maintenance or housekeeping concerns.· Report maintenance and housekeeping needs of residence halls to the Facilities Management Department. · Maintain an updated hall roster. Report any changes to the Coordinator of Residential Life and Housing within 24 hours.· Remain on campus until buildings are cleared and secured for instances when the residence halls are closed.Maintain Community Standards· Uphold and support all policies and regulations of Erskine College, the Residence Halls, and the Pilot. Provide support to the Resident Assistants as they uphold the same policies and regulations.· Establish and encourage a safe and healthy living community.· Empower residents to take ownership of their community, particularly at the beginning of the semester when community standards and behavioral expectations are set.Departmental Responsibilities
Attend and participate in all regularly scheduled staff meetings and training opportunities.
Assist with Resident Assistant training by planning, attending, and facilitating training sessions. Resident Director’s will play a vital role in the planning and facilitation of the RA training schedule in August and January as well as the ongoing Round Tables throughout the academic year.
Be available during major campus events (e.g., Homecoming).
Use provided meals to build relationships while dining with students and/or faculty/staff.
Assist with daily monitoring of cameras.
Regular Convo and Chapel attendance and assistance with monitoring and taking attendance.
Additional duties as assigned.
Qualifications
Required:
A personal relationship with Jesus Christ and an active Christian commitment.
Bachelor's degree.
A personal and professional commitment to the Christian values and mission of Erskine College and Student Development, and a commitment to uphold its policies and regulations.
Highly Desirable:
Experience in housing, residence life, campus life, judicial affairs, or related experiences at a college or university.
Master’s degree in a related field, or significant experience in residence life.
Prior use of Student Information Systems or Housing Systems. In particular, CAMS and eResLife.
Application Process
Application review will begin immediately, and applications will be accepted until the position is filled. Anticipated start date is as soon as possible. To ensure full consideration, please apply here. application process includes a letter of application, resume, and three professional references.
The Full-Time Housing Coordinator & Resident Director position is an full time 12-month position. The employee’s status remains “at will.” Benefits associated with the position such as, salary, housing, and utilities will continue through 12 months. The Resident Director’s performance is under continuous evaluation to maintain the highest possible standards. Failure to meet any of the qualifications, requirements, or responsibilities as outlined or specified by the Senior Director of Residence Life and Housing or the Vice President for Student Success may result in personnel sanctions which could include, but are not limited to, verbal or written warnings, probation, or possible termination.
