Reporting to the Director of Counseling and Resources for Emergency Support (CARES), the
Student Life Manager -ARC/CARES will be responsible for implementing policies and
procedures that reflect the broader mission of the Division of Student Success. The Manager
will have primary responsibility for the general administration of the CARES Access Resource
Center (ARC) and Office of Personal Counseling (OPC). S/he will oversee the day-to-day
operation of CARES with a primary focus on ARC services.
The Academic Student Support Manager for ARC/CARES Is responsible for overseeing the
outreach to potential clients, benefits screening, counseling clients through the application
process, and referring clients to external services providers for legal and financial counseling,
The Manager Is expected to:
??? Manage the day to day operations and direct work of the CARES Office.
??? Train, supervise and evaluate ARC/CARES full-time and part-time staff.
??? Develop qualitative and quantitative assessment protocols to measure program Impact and
quality of service. Manage the referral process to partnering agencies.
??? Ensure that follow-up with both clients and partnering agencies occurs regarding referrals
and outcomes Ensure appropriate documentation of all program data and services
??? Manage the operation of the Bronco Food Pantry
??? Create Innovative outreach activities with campus student organizations serving students to
Insure benefits access.
??? Deepen relationships between CARES, Bronx Community College and appropriate CBC
??? Contribute to development and implementation of programs and services for increased
??? Prepare reports and assume other related duties as assigned by the Director.
Bachelor's degree and six years related experience required.
Master's Degree In Social Work or related field
License in Social Work (master or clinical)
Experience working with large underserved populations
CUNY TITLE OVERVIEW
Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population.
Evaluates student needs and trends to develop a range of student services
Develops and administers specific programs and general activities in support of student needs
Develops relationships with college departments and outside community organizations to understand student needs and available development opportunities
Represents the College in campus-wide and university-wide groups and councils focusing on priority student issues
Manages staff, fiscal resources, and facilities supporting student affairs activities
Performs related duties as assigned.
Job Title Name: Student Life Manager
Higher Education Associate
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. $67,784 - $107,789
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Bronx Community College (BCC) of The City University of New York (CUNY) serves a diverse population of approximately 10,500 undergraduate students. BCC offers more than 40 academic programs that prepare students to enter careers and continue their education. Located on 45 tree-lined acres on the former NYU University Heights campus in the west Bronx, BCC is the only community college in the country to have its campus designated as a National Historic Landmark.