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Posted: 08-Sep-23
Location: Baltimore, Maryland
Salary: Open
Internal Number: 110792-en_US
The Johns Hopkins School of Nursing (SON) is seeking a Student Records Database Analyst who will report to the Director of Student Records. Primary tasks will include providing cross-functional support for performing front-end system tasks, including but not limited to, assisting in the maintenance of academic records, ensuring the integrity of student academic records, SIS configuration changes, maintaining data standards, etc.
The position will require the Student Records Database Analyst to develop and maintain a detailed understanding of many different tools and business processes, with special consideration given to tasks involving the Student Information System (SIS). As well as the ability to interact with both technical and non-technical staff across various areas of responsibility.
Specific Duties & Responsibilities
- Actively participate in the design, implementation, and development of technology-related applications as well as identify and troubleshoot IT system-related issues that affect student records.
- Responsible for creating, testing, and approving all JIRA submissions for the Student Records Office. Collaborate with the IT team (UIS) to produce items through the JIRA ticketing system.
- Assist with maintaining the student record database. Insert new course information, update credit hour changes, revise dual degree program system settings, and other additional duties.
- Assist with entering registration restrictions and rules in the student record system (SIS).
- Assist with system-related procedures such as activating student records and troubleshooting JHED issues.
- Maintain User Access to Student Records systems. Create User roles when needed for functional groups.
- Assist with the design and layout of the Office of Student Records website and continuously update it with pertinent information.
- Establish procedural workflow and requirements needed to implement SQL reporting server integrity report to review student full-time enrollment statuses. Update the student record system to reflect accurate enrollment statuses.
- Responsible for collecting and transferring student clinical evaluations from Exxact software (Academic Affairs) to the Onbase document retention system.
- Create ad-hoc Excel reports for the badge office, Cooley Fitness Center, and other departments each term.
- Attend remote and/or offsite Registrar system implementation sessions.
- Document and maintain all database workflow procedures, such as Onbase, SIS, CLSS, 25live, etc.
- Serve as a trainer of functional users for new tools and procedures.
- Work with UIS to inactivate old and new instance student records and create a system rule to automate the process.
- Responsible for updating standing reports located in the Registrar reporting server folder.
- Establish procedural workflow and requirements needed to implement SQL reporting server reports for commencement program pages.
- Responsible for downloading and testing graduation software prior to each ceremony. Assist with system and sound check with the venue's team during the day of the ceremony.
- Maintain Duplicate Contact Review reports in the Student Case Management portal.
- Enter academic periods and years in SIS.
- Review and revise post make post-make-aware process when needed.
- Utilize and update Asana for project timelines.
- Analyze and make recommendations to improve existing processes.
Other duties as assigned.
Special Knowledge, Skills, and Abilities
- Ability to work independently, as well as collaboratively as part of a team.
- Demonstrated analytical and problem-solving skills.
- Knowledge of FERPA policy.
- Strong computer proficiency and the ability to quickly learn and assimilate new systems and information.
- Strong attention to detail.
- Ability to provide outstanding customer service.
- Demonstrated ability to handle multiple competing tasks and demands' respond with appropriate urgency to situations that arise and solve difficult problems proactively, efficiently, and with diplomacy.
Minimum Qualifications
- Bachelor's Degree required.
- One year of experience is required.
Preferred Qualifications
- Two years of professional work experience.
- Proficient with Microsoft Excel.
- Higher education administration experience, especially in a Registrar's office.
Classified Title: Student Records Administrator
Job Posting Title (Working Title): Student Records Database Analyst
Role/Level/Range: ACRP/03/MC
Starting Salary Range: Min. $47,500.00 - Max. $83,300.00 (Targeted $65,400.00 Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday, 8:30 AM - 5:00 PM
Exempt Status: Exempt
Location: Hybrid/School of Nursing-East Baltimore Campus
Department name: Enrollment Management & Student Affairs
Personnel area: School of Nursing
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
