Career Center

Graduate Program Data Administrator

About the Opportunity

The College of Social Sciences and Humanities (CSSH) is a leader in the Experiential Liberal Arts. The College is strongly committed to fostering excellence through diversity and enthusiastically welcomes applications from members of groups underrepresented in higher education administration.

The College's schools, departments, and programs-with disciplines ranging from economics and history to English, urban affairs, international affairs, and American Sign Language Interpreting-form an interdisciplinary environment with global perspectives and a culture of inclusion. Our faculty connects liberal arts education with the challenges of our time, fostering ethical reasoning and critical thought with attention to the enduring significance of history, literature, and culture. Strategic Areas of Focus for the College's education and research throughout its global network are (1) Resilience, Sustainability, Health, and Equity, (2) Cultural Transformations, Governance, and Globalization, and (3) Network Science, Computational Social Science, Digital Humanities, and Information Ethics.

CSSH has long been committed to creating a culture of inclusion for our students, faculty, and staff. Diversity and inclusion, as well as questions of race, racism, and anti-racism, are part of all our programs, all our research centers, and our three areas of strategic focus-and are always works in progress. At the same time, we focus on how modes of constructing social hierarchies, including race, gender, sexuality, class, ability, and others, intersect with one another.

Responsibilities:

The Graduate Program Data Administrator acts as the administrator and project manager for graduate recruitment and enrollment management. Focuses on service to prospective students and applicants; current student; and academic graduate programs in CSSH. Monitors admissions process and serves as first point of contact for inquires. Supports the team in providing current student services such as academic progress, enrollment support, commencement clearance, and career outcomes, among other functions. Maintains current and historical academic policies and procedures, as well as applicant and student records. Assists with special projects, as assigned.

This position reports to the Associate Director of Graduate Data Management and Student Financial Services. The position supports the team in the CSSH Graduate Office and is cross-trained among core operations and functions of the office.

Qualifications:

Master's degree preferred; Bachelor's degree with one to three years of experience required, preferably in higher education. Project management skills with attention to detail, ability to meet deadlines, and commitment to quality. Strong analytical, interpersonal, and organizational skills required. Must have experience working with databases and be willing to learn and master new programs/systems/applications. Ability to work in systems and platforms such as Banner, WordPress, Apply Yourself, Slate, and Salesforce. Proficiency in Excel including advanced formulas and pivot tables.

A professional demeanor, excellent customer service, communication skills (written and oral) and organizational skills to provide a high level of service to applicants, students, faculty, and staff. Must be detail-oriented, able to meet deadlines, and have the ability to be flexible and multi-task. Willingness to be flexible and to take initiative and responsibility. Ability to utilize sound judgment and maintain confidentiality. Must be able to work independently as well as part of a team.

Documents to Submit:

Resume and cover letter required.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Graduate-Program-Data-Administrator_R118258







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