University Deaf and Hard-of-Hearing Student Accessibility Manager
CUNY City University of New York (System Level)
Location: New York, NY, 10176, USA
Internal Number: 27235
University Deaf and Hard-of-Hearing Student Accessibility Manager
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Disability Programs in the Office of Student Inclusion Initiatives within Student Affairs at the City University of New York (CUNY) provides technical assistance to CUNY campuses in providing reasonable accommodations to students through a comprehensive approach with central support to maximize resources while controlling costs. CUNY seeks an experienced practitioner who has a deep understanding of Deaf culture and familiarity with best practices in providing communication access accommodations, sign language interpreter and captioning services for Deaf and Hard of Hearing students, can assess communication needs and service provisions, as well as provide reasonable accommodations for students across the university???s 25 campuses. The University Deaf and Hard-of-Hearing Student Accessibility Manager will identify, screen, and procure appropriate resources and qualified professionals (in-person or remote) for interpreter/CART needs for CUNY-wide events to provide meaningful access to the Deaf community. As an active team member of the office and CUNY community, you will partner with students, faculty, and staff to ensure disabled students are afforded an equal opportunity to benefit from, and participate in, all activities and programs sponsored by the university with an emphasis on access and retention. You will also manage projects that promote the innovative use of technology to enable access for Deaf and Hard-of-Hearing students and serve as an advocate to improve the campus environment to be more inclusive of disabled students. The position reports to the University Director of Disability Services.
In addition to the CUNY Title Overview, other key duties include, but will not be limited to the following:
Manage all aspects of CUNY???s Deaf and Hard-of-Hearing Services and University program funding, and participate in the negotiation for University rates for related service contracts.
Oversee the recruiting, screening, hiring, and scheduling of CUNY staff sign language interpreters, captionists, and real-time captioning services, and when needed, specialized qualified learning assistants such as transcribers and notetakers, plus accessible captioned media and assistive listening devices for the colleges.
Screen skill level of interpreter candidates; make recommendations to campus disability offices on matching interpreters with Deaf and Hard-of-Hearing students based on needs and course content.
Meet and evaluate Deaf and Hard-of-Hearing students to determine other appropriate accommodation.
Conduct ongoing training and provide technical assistance to staff in campus disability/accessibility offices on their efforts to reasonably accommodate their Deaf and Hard-of-Hearing students
Guide campuses in accessing external funds including those from NY State to offset costs incurred through interpreter and captioning services.
Collaborate with various student affairs professionals to promote an environment of inclusivity so that students have opportunities for meaningful engagement in campus life and campus membership.
May provide support for students with disabilities in general and inform the determination and implementation of other accommodations.
NOTE: Until further notice, this is a hybrid position, eligible to work remotely and work on-site in the office.
Bachelor's degree and six years' related experience required.
Bachelor???s or Master???s degree in education, sign language interpreting, psychology, social work, special education, audiology, counseling, or other related areas.
ASL fluency or completion of a Sign Language Interpreter training program with experience with interpreting, Deaf studies and related social services.
Higher education administration experience managing a program that serves Deaf and Hard of Hearing individuals, particularly college students.
Experience providing reasonable accommodations for Deaf and Hard-of-Hearing individuals.
Demonstrated commitment to, and experience working with Deaf and Hard-of-Hearing individuals and related assistive technologies.
Working knowledge of the federal non-discriminatory mandates of Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act and its amendments.
Customer service excellence focus with strong organizational and follow-through skills.
Strong work ethic with ability to maintain integrity, confidentiality and discretion.
Collaborative work style with strong listening, group facilitation, presentation and cross-cultural interpersonal skills for effective communications and productive relationships with diverse students, faculty, staff and external professionals.
Computer proficiency using web/cloud-based academic, administrative and financial systems, Office 365, and virtual meeting and collaboration tools (MS Teams, Zoom, WebEx).
CUNY TITLE OVERVIEW
Develops, manages and facilitates the delivery of and access to University-wide support services, programs, resources and accommodations for students with disabilities or accessibility or accommodation needs.
??? Oversees the centralized activities of campus-based services and programs, serves as a subject matter expert and campus liaison, and participates in university wide campus-based committees and initiatives
??? Develops operational plans and programs to ensure inclusiveness and awareness as well as compliance with applicable laws, regulations and policies in partnership with internal and external parties
??? Manages creation and implementation of University-wide program standards, educational/professional development activities and performance assessment systems
??? Collects and analyzes relevant program and outcomes data, (tracking usage, satisfaction with initiatives, and impact on student retention and success)
??? Prepares relevant reports based on program activities and services, and develops other related communications
??? Manages and trains staff
??? Performs related duties as assigned.
Higher Education Associate
COMPENSATION AND BENEFITS
The salary range is $76,395 - $117,805, commensurate with qualifications, experience, and education.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service ???>Careers
Open until filled. The review of applications will begin on or after 9/20/2023.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
About CUNY City University of New York (System Level)
The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 270,000 adult, continuing and professional education students at 25 campuses across New York City. The University is an integrated system of senior and community colleges, graduate and professional schools, research centers, institutes and consortia. From certificate courses to Ph.D. programs, CUNY offers postsecondary learning to students of all backgrounds. It provides the city with graduates trained for high-demand positions in the sciences, technology, mathematics, teaching, nursing and other fields. As CUNY has grown, the University also has strengthened its mission as a premier research institution, building an array of modern facilities and expanding the ranks of its world-class faculty. Throughout its history, the University has been an integral part of the city and state through partnerships with public schools, economic development initiatives, immigration aid and financial advice services and other community outreach programs. Today, CUNY faculty and staff continue to benefit New York City — as well as the entire nation — by serving as policy exper...ts to business and government, advisers to nonprofit institutions, civic organizations and community groups. Students, too, are strongly encouraged to experience the cultural, educational and community-based opportunities of the five boroughs, through a network of internships and fellowships, to embracing the city as their campus.