Rowan-Cabarrus Community College offers state health benefits, pension, 401k, generous time-off, longevity pay, professional development and community service opportunities.
Under general guidance of the Student Success Lead Navigator, the Student Success Navigator will provide excellent customer service by assisting the students, faculty, and general public in all aspects of their interaction with Rowan-Cabarrus, including providing information about courses, certificate programs, registering students via phone, fax, or any form of electronic communication. The Student Success Navigator will also assist in preparing appropriate forms and solving any enrollment discrepancies.
Other responsibilities include providing general information to the students, faculty, and public regarding procedures related to certificate completions, VA benefits and financial assistance. Input and ideas on methods to improve the student experience are also encouraged and welcome to enhance the overall process.
High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Rowan-Cabarrus Community College has spent more than 50 years serving Rowan and Cabarrus counties, ultimately educating nearly 650,000 individuals. Over time, the College has progressively evolved in response to ur community’s workforce and economic development needs, annually serving more than 20,000 individuals on our seven campuses and sites across our two counties. The success stories of our local students and graduates demonstrate an amazing commitment from dedicated faculty and staff. At this time in our history, the work of Rowan-Cabarrus has never been more critical, and the challenge our community faces has never been more pressing, complex or shared.We believe Rowan-Cabarrus has a promise to fulfill- a promise exemplified by a regional mission and a vision for the future vitality of our community in Rowan and Cabarrus counties. We think we’re a part of the solution… and so are you.