Career Center

Department: Undergraduate Admission
Salary/Grade: EXS/8

Job Summary:

As a member of our Admissions Communications team with a dotted line to our Outreach and Access team, this role leads messaging on affordability and access, steers access-related communications activities, and manages other print, mail, and email projects as assigned. Serving as a senior member of a regional admissions team, you will also oversee recruitment strategy and file review in a domestic territory, manage a team of application readers for that region, and provide nuanced counseling to students, families, and college advisors/counselors. You will join a collaborative, student-centered staff who celebrate innovative approaches in higher ed, and who find joy and pride in admissions work.

Please note: Some evening and weekend work required. Frequent travel by airplane. 4-6 weeks annual travel, frequently outside Illinois required. Ability to lift 20-pound boxes of recruitment materials.

Specific Responsibilities:

�       As senior member of a regional team, manages a geographic admissions territory within the United States; develops recruitment strategy and designs fall recruitment plan to meet University enrollment goals and University strategic plan.

�       Coordinates and executes 45 weeks of regional recruitment activities annually, visiting high schools, conducting information sessions, leading digital panels, etc.

�       Delegates and manages recruitment activities of other admission officers on the regional team.

�       Builds and maintains productive relationships with college counselors and

�       community-based organizations in support of recruitment initiatives.

�       Tracks, evaluates and reports relevant recruitment statistics.

�       Leads on-campus information sessions as on-duty director in visitors center on rotational basis.

�       Answers student/family queries by phone, email, and in person.

�       Oversees the evaluation of over 3,000 applications per year.

�       Trains and manages other readers on the team.

�       Leads messaging on access and affordability for Admissions staff.

�       Oversees communications activities related to access & affordability such as QuestBridge email campaign, Open Minds brochure, financial aid brochure, fee waiver letters, etc.

�       Develops new content in partnership with other Admissions teams and campus entities that support college access, including the Admissions Outreach and Access Team, the Office of Financial Aid, Student Enrichment Services, and the Student Lifecycle Initiative.

�       Ensures Admissions staff members are knowledgeable and compelling

�       spokespeople for Northwesterns financial aid and college access

�       programs.

�       Contributes to the communications team, managing print projects, direct mail, and email campaigns, creating content, and liaising with vendors.

Minimum Qualifications:

�       Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree.

�       Minimum 3 years of experience in college admission/recruiting, or equivalent experience.

�       Experience in marketing and communications, administration, project management, customer service, public relations, supervision, and/or event coordination.

Minimum Competencies: (Skills, knowledge, and abilities.)

�       Excellent communication skills.

�       Strong presentation skills; ability to speak effectively before audiences of up to 500 or more.

�       Requires valid driver's license and frequent business travel by plane.

�       Ability to work effectively with time and volume pressures. Must be able to meet deadlines.

�       Ability to communicate inclusively with all members of Northwestern community (students, faculty, staff, alumni) as well as prospective students and families from around the world.

�       Ability to meet department and university goals.

�       Ability to work outside normal business hours including evening and weekends.

�       Requires independent judgment, discretion and diplomacy.

�       Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.

Preferred Qualifications:

�       Successful completion of a full course of study in an accredited college or university leading to a master's degree or higher.

�       Background in highly selective college admissions.

�       Print design and production experience.

�       Marketing and communications experience.

�       Familiarity with Northwestern.

Preferred Competencies: (Skills, knowledge, and abilities)

�       Knowledge of Slate CRM.

About Northwestern University

Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.

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