The Sawyer Business School Graduate Programs Office is excited to announce an opportunity to work with a stellar team of professionals and faculty who are committed to enabling a mission-driven transformational experience for students and providing outstanding customer service for all.

The Assistant Director, Graduate Programs position within the Sawyer Business School is responsible for ensuring outstanding customer service to all stakeholders. The Assistant Director is cross trained on SBS graduate programs and is a key contributor to implementing the high-quality customer experience process across all SBS graduate programs. Responsibilities include: recruitment and marketing; advising and student services; student engagement; admissions and yield strategies; event management as well as special projects.

The Assistant director reports directly to the Sr. Associate Director/Director of Graduate Programs while working closely with the Academic Directors in support of the MSA, MSF, MSBA and MSM and graduate certificate programs. This role contributes to the University's various Strategic Plan 2025 goals including student engagement/community, integrated education, career readiness, reputation, and student retention activities for new and continuing students.

Cover letter should be submitted in addition to a resume for consideration for this position.

Preferred experience:

Bachelor's degree with 2-3 years of experience.
Prior experience in a University or College setting in admissions, student advising or managing academic programs advantageous.
Excellent written and oral communication skills and ability to manage multiple reporting relationships.
Experience working in a high volume, deadline oriented, customer focused environment with exceptional attention to detail, a high level of responsiveness, and demonstrated follow-up.
Proven ability to work independently and as part of a team.
Must be creative and proactive, with the ability to manage multiple projects simultaneously and handle difficult situations.
Strong computer skills including MS Office (Word, Excel, Access, Outlook, PPT), Zoom and other online collaboration platforms preferred.
Standard hours of this position are 9:00am to 5:00pm, M-F, however some nights and weekends required to support program objectives and projects. This is a hybrid position requiring working on-campus as well as remotely.
May require travel locally and domestically.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.

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About Suffolk University

Located right in the heart of downtown Boston, Suffolk University gives its students unparalleled access to the city and all it offers.Our college green is the Boston Common. We are steps from dozens of historic sites like the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus' Boston and Suffolk blend together. That means our students have incredible access to a wealth of opportunities, whether it's museums and restaurants or internships and co-ops. At the same time, we also take pride in being a personal, student-centered school, where faculty and administrators know students by name. We take the time to recognize each student's promise, figure out what makes him or her tick, and build important mentoring relationships.As we have done since our founding, we strive for one thing at Suffolk: give students the tools they need to be successful, smart, and satisfied at whatever they choose to do.

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