Coordinate the day-to-day registration requirements and processes for the Division of Continuing Education (Harvard Extension School and Harvard Summer School).
The Registration Requirements Coordinator manages routine and specialized course registration processes for courses offered through the Harvard Extension School and Harvard Summer School. The Coordinator also manages processing for routine and specialized registration requirements, including placement tests, course prerequisites, maximum enrollment, course waitlists, course schedule conflicts, and special student requirements.
Other duties and responsibilities include:
Advise students, staff, and faculty on matters related to Extension and Summer School course registration requirements. Research and resolve complex registration issues for students and faculty.
Support special program course registration (e.g., Pre-College Program, Secondary School Program, Crimson Summer Academy, Harvard Ukrainian Summer Institute, Study Abroad, HBS Online, etc.). Serve as liaison with special program staff regarding registration issues.
Maintain documentation of all registration procedures and registration messaging. Create statistical reports.
Review, update, and recommend new policies and procedures to support student, faculty, and staff experiences. Write functional specifications for process revisions and enhancements; test new processes.
Key participant in integration of new systems and programs, including design of procedures, online processes, and reports. Participate in system upgrade testing and business analysis exercises for new initiatives to capture and define registration-related requirements.
Develops and sends student and faculty communications
Provides backup support for other Registrar's Office functions as needed
Oversee the day-to-day work responsibilities of the Registration Requirements Specialist.
Some weekend work (Summer School check-in weekends) required.
5 or more years of experience in student services, and/or higher education.
Education beyond high school may count toward experience.
Additional Qualifications and Skills
College degree strongly preferred or an equivalent of education plus relevant business experience
Flexible in accepting new assignments, following through, and juggling multiple priorities in an innovative, fast-paced environment
Able to work independently, meet deadlines, and work well under pressure, eager to provide positive support to a collaborative, student-centered organization
Familiarity with Harvard, Banner Student Information System, Salesforce CRM preferred
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
This position will be based in Cambridge, MA. DCE is currently trialing hybrid workplace models with a minimum of 2 days per week on campus. DCE may adjust these as necessary or appropriate.
The Faculty of Arts and Sciences will not provide visa sponsorship for this position.
A cover letter is highly encouraged for consideration.
The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 130 short noncredit programs to more than 3,000 participants annually.
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.