Career Center

Reporting to the Director of Employee and Labor Relations with a dotted line report into the Executive Director of Hopkins Dining Operations. We are seeking a HR Generalist (HRG) who will serve as the primary Human Resources point of contact for the Hopkins Dining operation within the University Student Services division. This unit comprises approximately 200 hourly (bargaining unit), and 50 supervisory and leadership staff.

This position provides human resources support and consultation in a range of areas including recruitment, performance management, employee relations, employee development and engagement, compensation consulting, and risk management. It interprets and applies HR policies and procedures while also maintaining alignment of programs and services with the strategic and operational needs of the division. Collaborates routinely with divisional and Central HR offices to manage ongoing work. Embraces and advances the university's HR mission of attracting, developing, retaining, and engaging a high-performing workforce in support of excellence in the university's mission, while promoting diversity, equity, civility, and respect.

Specific Duties & Responsibilities

Employee Relations (50%)

• Serves as a knowledgeable resource to Hopkins Dining leaders, managers, and bargaining unit employees in the communication, interpretation, and application of HR programs, policies, and practices. Helps create and sustain a positive work environment by promoting and demonstrating employee relations practices that appropriately balance organizational and individual needs.
• Effectively triages organizational opportunities and challenges, understands the range of possible responses, and provides appropriate guidance with insight and empathy.
• Knows when to escalate situations or engage others for help.
• Works with leaders, managers, Central HR ER/LR, and employees to effectively resolve issues.
• Provides appropriate consultation and coaching to help address issues promptly.
• Works with managers and employees to ensure that more formal steps like progressive discipline and performance improvement plans are used appropriately and effectively. Conducts investigations and interviews as necessary.
• Manages HRAcuity software for documentation and tracking of employee relations actions and investigations.
• Uses working knowledge of employment law and university policy to ensure compliance.
• Ensures appropriate and accurate documentation.
• Coordinates provisional and annual performance review processes.
• Provides related training and coaching on process.
• Monitors time and attendance for employees through the E210 system.
• Ensures that records accurately capture time used – particularly in cases involving some type of leave.

Talent Management (20%)

• Promotes and reinforces the organization's desired culture, core values, and behavioral expectations through modeling, communication, and coaching.
• Participates in processes intended to improve the overall effectiveness of departments and leads key components of engagement activities for Hopkins Dining.
• Leverages available resources with employees and managers in coaching, career planning, dispute resolution, and team building.
• Partners with Central HR Talent Management Department to identify solutions to various employee development opportunities including training and coaching.
• Effectively partners with compensation colleagues and consultants on changes in support of the organization's goals, objectives, and values.

Other HR Programs, Projects & Tasks (30%)

• Partners with departmental leaders, USS Finance and Central Compensation to evaluate, recommend and implement compensation adjustments, reclassifications, supplemental pay and bonuses.
• Uses knowledge of employment law and university policy to ensure compliance and minimize financial, reputational, and other risk to client area, university, and to the institution.
• Monitors and consults with HR and USS leaders around required divisional and or departmental employee coursework compliance.
• Supports projects focused on one or more facets of HR. This may involve improvement of existing programs or processes or creation of new ones.
• Collects and analyzes relevant data and uses metrics to evaluate performance and evaluate contributions to the achievement of both Hopkins Dining and the university's goals and objectives.

Competencies

• Employment laws and regulations.
• Employee relations practices.
• Positive work environment concepts.
• Issue/dispute resolution techniques.
• Talent management practices.
• Compensation best practices.
• Strong verbal and written communication skills.
• Coaching skills.
• Qualitative and quantitative analysis.
• HR systems and applications.

• Bachelor's Degree in Human Resources, Business Administration or other related field required.
• Minimum of three years of progressive experience in a professional human resources capacity required.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

• Experience in large scale hospitality / food and beverage operations preferred.
• Experience in working with bargaining unit employees, union contract management, and union leadership.
• Master's degree and/or professional HR certification preferred.

Classified Title: HR Generalist 
Role/Level/Range: ATP/04/PC  
Starting Salary Range: Min $53,300 - Max $93,500 Annually ($80,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 am to 5:00 pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: Student Services Human Resources  
Personnel area: University Student Services 

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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