Student Health and Well-Being Mental Health Services (SHWB-MHS) at Johns Hopkins University seeks an energetic, organized, and motivated Senior Administrative Coordinator to support the Chief Mental Health Director and six members of the SHWB-MHS senior leadership team. Reporting to the Chief Mental Health Director, the Senior Administrative Coordinator will provide department leaders with support around calendaring, scheduling, travel assistance, and special projects. The Senior Administrative Coordinator will also support departmental functions including event planning, communications assistance, budget, invoice and purchasing responsibilities, along with SAP transaction processing.
The Senior Administrative Coordinator must be able to work in a demanding, fast-paced, and collaborative work environment. This position requires the ability to work independently, take initiative, multi-task, prioritize, and be proactive. This individual will regularly manage sensitive and confidential information and must exercise the utmost professionalism and discretion at all times.
Specific Duties & Responsibilities
Calendaring, Meetings, & Document Management
Manages calendar for the Chief Mental Health Director and coordinates all scheduling SHWB-MHS senior leadership team activities as directed.
Coordinates senior leadership team shared office space schedule, remote work calendars, and vacation/time off calendar.
Ensures the Chief Mental Health Director is adequately prepared for all meetings with internal and external stakeholders by communicating clearly with participants and providing necessary documentation in advance.
Ensures agendas are prepared and distributed, takes and distributes/posts accurate minutes, catalogs and helps implement action items for all leadership team and departmental meetings.
Maintains shared file systems and Microsoft Teams sites for SHWB-MHS leadership and MHS-wide teams, including updating templates and other documents as directed.
Ensures proactive feedback loop to the Chief Mental Health Director on conflicts or issues in leadership team processes.
Event Planning & Coordination
In collaboration with administrative support staff at each clinic location, coordinates departmental outreach events, workshops, and group sessions (preparing printed materials, arranging parking for vendors, ordering supplies, placing room and equipment reservations, ordering meals, planning virtual group sessions and presentations, etc.)
Creates and facilitates distribution of Qualtrics surveys for interviews, events and trainings as directed.
Coordinates logistics for interviews, team retreats, teambuilding events, professional development and training, and other activities as directed.
Administrative, Finance & Communications
Provides general administrative support functions for the Chief Mental Health Director and SHWB-MHS senior leadership team such as filing, faxing, copying, mail, ordering supplies, etc.
Supports routine financial and budgetary functions, including processing travel reimbursements, expense reports, data entry, and procurement card transactions.
Provides Chief Mental Health Director and SHWB-MHS senior leadership team with monthly budget accounting and reconciliation.
Processes SHWB-MHS employee transactions in SAP financial software.
Serves as primary point of contact with IT and LAN administrator for technology needs of SHWB-MHS senior leadership team.
Provides support to senior leadership team around creation, proofing and distribution of communication vehicles.
Serves as primary liaison to the SHWB Executive Assistant to Vice Provost and Director of Operations to support SHWB division-wide communications, events and other activities as directed.
Maintains various departmental listservs; managing and updating memberships as needed on a monthly basis.
Other administrative support duties, as assigned.
Additional Knowledge, Skills & Abilities
Demonstrated commitment to the principles of diversity, equity, inclusion, and belonging.
Sophisticated written and verbal communication skills, including the ability to communicate with a wide array of stakeholders including faculty, senior and executive leadership, student groups, vendors, and external and community partners.
Strong organizational, interpersonal, and customer service skills.
Ability to work independently and in a team; to take initiative and be flexible.
Expertise in organizing complex meetings.
Excellent proofreading and editing skills.
Demonstrated ability to show good judgment in communicating issues that are sensitive and confidential.
Proficiency with Office 365 suite.
Experience with SAP and Concur, and budgetary and accounting expertise.
The Johns Hopkins University Student Health & Well-Being practice group supports well-being, primary care and mental health services for JHU students and learners across all nine schools within the University. Our integrated service delivery model provides dynamic health and well-being promotion, support and programming, student disability services including guidance and resources, and in-person primary and mental health care options at our clinics as well as remote support though phone and online resources.
We are committed to recruiting, hiring, and supporting the professional development of a diverse team of practitioners and support staff who bring a range of intersecting identities as well as personal and professional experiences to their roles. The Johns Hopkins University comprises undergraduate and graduate students and learners from across the globe, and the division of Student Health and Well-being prioritizes innovative care delivery models to meet the evolving needs of our stakeholders and to support the development and sustainability of well-being.
This position requires evening and weekend work dependent on the programmatic needs of the University and for activities during the academic year (e.g. orientation, special events, etc.)
Up to one or two days per week may be eligible for remote work.
This position is designated as a Required Attendance Employee, designated as vital to the operation of a work group, so may be required to work during a university closure in response to operational needs.
High School Diploma or graduation equivalent.
Five years progressively responsible administrative experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Administrative support experience in a university environment.
Classified Title: Sr. Administrative Coordinator Working Title: Senior Administrative Coordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: Min $21.00 - Max $36.50 HRLY ($60,000 targeted; Commensurate with experience) Employee group: Full Time Schedule: Monday - Friday, 8:30 am - 5:00 pm Exempt Status: Non-Exempt Location: Hybrid/School of Medicine Campus Department name: Mental Health Services Personnel area: University Student Services
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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