Career Center

Operations Business Analyst (Administrative Analyst/Specialist- Non-Exempt)

Job No: 529622
Work Type:
Locations: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)




Position Summary

Under the direction of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Operations Business Analyst will support on-going operations, evaluate business processes, and recommend improvements.

The Operations Business Analyst will support a comprehensive enrollment management operation and a variety of workflows to optimize efficiency. The incumbent will participate in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. The Operations Business Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve interfaces, and implement changes.

This position will provide support to functional units within Enrollment Management through the coordination and monitoring of operational processes, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. The Operations Business Analyst will also support integrations between the SIS and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

For more information regarding the Enrollment Services click here.

Education and Experience

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Key Qualifications

• Working knowledge of PeopleSoft Campus Solutions is preferred.
• Previous experience working in a college or university division supporting admissions or registration and records management is preferred.
• Familiarity with CSU and SDSU academic policies is preferred.
• Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries.
• Strong technical skills, including proficiency in SQL.
• Goal-oriented with strong initiative, imagination, and organizational qualities.
• Ability to work under tight deadlines and manage multiple priorities simultaneously.
• Ability to analyze complex problems.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,167 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,581 - $6,791 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on August 25, 2023. To receive full consideration, apply by August 24, 2023. The position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu.


Advertised: Aug 11, 2023 (4:15 PM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/529622/operations-business-analyst-administrative-analystspecialist-nonexempt







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