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Posted: 05-Aug-23
Location: Baltimore, Maryland
Salary: Open
Internal Number: 110407-en_US
The Office of the University Registrar (OUR) is seeking a Business Analyst, Degree Audit who will report to the Associate Registrar (Graduation, Transcripts, Verifications). The Office of the University Registrar is comprised of technical and functional experts on all functions of the Registrar's office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements, and business solutions.
The Business Analyst (Degree Audit) will be responsible for compiling and programming Johns Hopkins University degree and program requirements into degree audit software, through collaboration with the Schools, Academic Departments, Advising Offices, Provost's Office and other stakeholders, to include the review, interpretation, and updating of requirements; maintenance of overrides and exceptions; training of faculty/staff, and degree audit documentation upkeep.
Further, this position will ensure quality management, user acceptance testing, and ensuring that requirements for software solutions are met. From a systems perspective, contribute to enhancements in various processes, including degree audit, reporting, querying, graduation, and commencement. They will support tasks and projects related to data-driven decision making, focusing on data integration, integrity, mining, and analysis.
The Business Analyst (Degree Audit) will work closely with the Associate Registrar for Curriculum and Academic Scheduling ensuring the accuracy of the curriculum.
Specific Duties & Responsibilities
- Serves as principal functional and technical lead on configuration/maintenance of degree requirements and user acceptance testing/training in degree audit systems.
- Function as an expert and central resource to divisional registrar offices in relation to data fields, configuration, and reporting.
- Research and resolve discrepancies in degree audit systems and other propagated systems, and conduct needs analyses necessitated for future systems improvements.
- Collaborate on technical design, development, and delivery of various degree audit system development components, including reports, interfaces, and custom solutions.
- Create systems documentation and update current documentation as process and procedures change.
- Facilitate project elements such as requirements gathering, stakeholder communication, generating test cases, user acceptance testing, and post-implementation evaluation.
- Provide detailed updates and analysis to project leads and stakeholders.
- Provide functional and technical support during project release go-lives.
- Interprets and implements academic policies, as they relate to the degree audit, making recommendations to appropriate partners.
- Monitor, observe, and ensure processes and practices that actively safeguard student data (per the University's FERPA policy).
Other Duties & Responsibilities
- Collaborate on other projects and functions as assigned.
- Handle administrative tasks for project teams as needed to keep projects running smoothly and on time.
- Additional responsibility as assigned.
Special Knowledge, Skills & Abilities
- Ability to make informed decisions database management, systems performance, and reporting integrity.
- Ability to independently analyze business requirements obtained from functional users in support of process improvement.
- Ability to determine the most advantageous combination of available tools, languages, and technologies to provide the best mix of back-end flexibility and end-user functionality.
- Ability to work with flexibility, efficiency, enthusiasm, and diplomacy both individually and as part of a complex team effort.
- Accuracy and attention to detail in all aspects of the position.
- Ability to collaborate and problem-solve regarding business process improvements and innovative solutions, and to oversee implementation of new solutions or systems.
- Ability to demonstrate discretion when working with sensitive issues.
- Ability to train functional users by developing manuals and presenting workshops.
- Effective communication skills, including the ability to present complex technical information clearly to technical and nontechnical audiences.
- Strong organizational skills and the ability to support multiple projects/assignments simultaneously in a fast-past work environment.
- Strong attention to detail.
Minimum Qualifications
- Bachelor's Degree in related field.
- Four or more years of experience with degree audit systems, integrations, and user acceptance testing (automated and manual).
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Experience maintaining/codifying Stellic or similar degree audit platform.
- Experience leading and/or coordinating projects.
- Demonstrated problem solving skills-ability to focus on finite details and the bigger picture.
- Excellent oral and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to analytically design program logic to solve technical problems.
- Ability to develop test cases and facilitate user acceptance testing.
- Demonstrated ability to lead initiatives with both technical and non-technical audiences.
- Experience working in higher education information systems and developing queries, updating data, troubleshooting, and delivering user-friendly reports.
- Ability to analyze and resolve issues, including student data issues related to degree audit.
- Experience as a liaison between functional and IT staff.
- Ability to collaborate and problem-solve regarding business process improvements and innovative solutions, and to oversee implementation of new solutions or systems.
- Functional experience with OnBase or other document imaging software is strongly preferred.
- Experience working with student record systems.
- Experience working with cross-functional teams and process improvement.
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
- Knowledge of FERPA (Family Educational Rights and Privacy Act), and all laws, rules and regulations related to JHU policies is desired.
Classified Title: Business Analyst
Working Title: Business Analyst Degree Audit
Role/Level/Range: ATP/04/PD
Starting Salary Range: Min $62,300 - Max $109,000 Annually (Hiring Range $61,000-$70,000; Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday, 8:30 am - 5:00 pm
Exempt Status: Exempt
Location: Hybrid/JH at Keswick
Department name: University Registrar
Personnel area: University Student Services
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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