Assistant Director of Undergraduate Admissions– Admissions
Location: Pittsburgh, Pennsylvania
Higher Education Institution
Internal Number: 10840
The successful candidate will be a naturally persuasive, creative problem solver who thrives in an upbeat environment with non-standard and varied working hours. A self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and will have demonstrated ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them.
Daily responsibilities include communication with prospective students via phone, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), and group presentations. This position requires also requires recruitment travel.
The Assistant Director serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team.
DUTIES AND RESPONSIBILITIES:
Recruits undergraduate students and increases the visibility of Duquesne University within recruitment territory in support of enrollment objectives as determined by enrollment management leadership.
Communicates with a large volume of prospective students via phone, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), group presentations and the regular use of arsenal (both printed and web information as well as facilitating connections with members of the campus community - i.e., faculty, alumni, current students, coaches and parents of current students).
Cultivates, engages, grades, persuades and closes prospective students. Always qualifies conversations and generates next steps (visit, apply, file FAFSA, submit enrollment deposit, submit housing application, register for classes, etc.).
Makes financial planning/billing calls.
Develops meaningful relationships with alumni, school counselors and other constituents in recruitment territory.
Demonstrates knowledge of and ability to effectively communicate regarding all aspects of Duquesne University, including but not limited to mission, core values, policies, academic programs, student life, outcomes, athletics, housing, financial aid, billing, advising, etc.
Reports on a regular and ongoing basis to enrollment management leadership regarding all recruitment activities utilizing data from Banner, Slate, Power BI, etc.
Makes recommendations to improve recruitment tactics and further develop visibility and recruitment strategy.
Coordinates and executes a recruitment travel schedule inclusive of college fairs, high school visits and regional receptions. Travel may occur on weekdays and weekends.
Projects and manages travel budget on a University procurement card.
Responsible for the timely review of applications within recruitment territory.
Evaluates first time applicants’ academic credentials/participates in the admission decision-making process, including the awarding of academic scholarships.
Reports on a regular and ongoing basis to enrollment management leadership regarding the status of application review in recruitment territory.
Performs other duties as assigned in support of a dynamic, goal-oriented team.
The Assistant Director will travel for college fairs, high school visits and conferences. Events may be indoor and outdoor.
Bachelor’s degree in a related field from an accredited institution and 1-3 years of progressively responsible experience.
Minimum of 1 year experience in admissions or student services at the college/university level.
Current PA Driver’s License Preferred qualifications:
Fluency in Spanish preferred
Strong technology skills with proficiency in Microsoft Office Suite; experience with Banner, Slate, social media and integrated database preferred
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Demonstrated planning and organizational skills to accommodate multiple priorities.
Exceptional leadership, customer service, interpersonal and communication skills, both oral and written.
Effective public speaking and presentation skills.
Excellent analytical and problem-solving skills with the ability to prioritize work.
Ability to think strategically and work in a diverse environment both independently and as part of a team.
Ability to lift prospective student marketing materials (~30 pounds) and travel independently.
Ability to maintain a high energy level with an enthusiastic, positive approach creating an excellent rapport with prospective students and their parents, team members and other departments within the University community.
Professional demeanor with the ability to deal with people in a courteous and tactful fashion regardless of circumstances.
Ability to work additional hours and weekends during peak recruitment periods.
Ability to establish and maintain effective relationships with diverse populations, including students, faculty, scholars, and staff with sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others). Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.