Career Center

In collaboration with the Director of NSTP, develop and coordinate Ithaca College's Fall and Spring Orientation programs for new first-year and transfer students to include: (a) setting & measuring program impact goals, (b) developing the daily schedule including facility booking and logistics, (c) coordinating IC’s New Student Checklist using Slate, (d) leading NSTP and interdepartmental project teams, (e) collaborating with faculty and staff to provide high quality, intersectional programming, (f) creating intentional programming for historically marginalized populations, and (g) providing guidance and direction to the Administrative Assistant on processes related to orientation including online registration and budget. 

Manage the recruitment, selection, training, and supervision of a diverse orientation team including approximately 70 student Orientation Leaders and two temporary Orientation Coordinators. In collaboration with the Director, coordinate the recruitment, selection, training, co-supervision, and performance evaluation of departmental student staff (approximately five, all year round).  

Demonstrate and continually develop a multicultural awareness and contribute to cultivating an inclusive, equitable, diverse, and respectful College community. Engage in educational opportunities to increase awareness and understanding of concepts surrounding diversity, equity, inclusion, and belonging.  

Maintain updated industry standard knowledge for new student orientation programs, including the transition needs of and best practices for supporting first-year and transfer student populations.  Assess the impact of departmental programs, initiatives, and student staff trainings; adjust as needed based on findings. Maintain records and statistics and prepare reports for campus partners and College leadership.   

Provide transitional support services through individual and group meetings, to help new students deal with common issues such as homesickness and difficulty making friends, connecting them with appropriate resources and services as needed. 

In collaboration with fellow NSTP staff and campus partners, develop developmentally appropriate programs and resources for new students, mindful of the needs of our various populations. 

Assist with the development of the NSTP and orientation websites, digital and print promotional materials, forms and surveys, summer outreach, and other publications, working in partnership with the College’s marketing and communications teams where appropriate. Oversee NSTP’s student social media team, providing guidance and proofing on strategy and content.  

Represent NSTP in specialized groups such as Move-In Committee, Convocation Committee, and others. 

Administer and monitor budgets for orientation and other first-year and transfer programs. Assist the Director with budget planning for the office. 

Required qualifications:  

• Bachelor’s degree and experience working in higher education 
               
• Demonstrated ability to design, implement, and evaluate large scale programs such as new student orientation 
               
• Strong interpersonal and communication skills, including public speaking  
               
• Ability to effectively work within and actively support a diverse, inclusive, and equitable environment 
               
• Exceptional organizational skills 
               
• Ability to work occasional evenings and weekends  

Preferred qualifications:  

• Master's degree and two years of experience in higher education working with first-year students  
               
• Experience working for a new student orientation office 
               
• Supervisory experience 
               
• Ability to motivate and energize others 
               
• Budget management skills 

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the College is appreciated. 

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about the online application should be directed to the Office of Human Resources at (607) 274-8000. Screening of applications will begin immediately. 

The salary range for this position is $58,000 to $60,000 depending on qualifications and experience.

Visa sponsorship is not provided for this position.