ASSISTANT DIRECTOR, NEW STUDENT & TRANSITION PROGRAMS
Location: Ithaca, New York
Higher Education Institution
Internal Number: 1824
Assistant Director of New Student & Transition Programs
The Assistant Director of New Student & Transition Programs (NSTP) assists new students in navigating transition into and throughout their first year at Ithaca College by fostering inclusive holistic growth, community membership, school pride, and a sense of belonging. This position leads the planning and implementation of programs for first-year and transfer students, focusing primarily on New Student Orientation and First Year Experience programs. Assessment of the transitional needs and experiences of first-year and transfer students from various backgrounds is crucial to this role. The Assistant Director also helps lead NSTP through supervision of student employees and serving as a liaison to other college departments to enhance the awareness, understanding, and appreciation of the diversity of interests and needs of new students.
The Assistant Director will have professional development opportunities and contribute to the growth of NSTP to meet our students’ needs. NSTP supports individual growth and is committed to creating equitable and representative work environments.
Research shows that women and individuals with marginalized identities and/or life circumstances tend to apply only to jobs for which they believe they meet all of the qualifications. It is important to note that no candidate meets every criterion. We strongly encourage applications from individuals with varied identities and backgrounds, such as people from marginalized races and ethnicities, LGBTQIA+ people, women, people with disabilities, immigrants, and people who come from low-income backgrounds.
In collaboration with the Director of NSTP, develop and coordinate Ithaca College's Fall and Spring Orientation programs for new first-year and transfer students to include: (a) setting & measuring program impact goals, (b) developing the daily schedule including facility booking and logistics, (c) coordinating IC’s New Student Checklist using Slate, (d) leading NSTP and interdepartmental project teams, (e) collaborating with faculty and staff to provide high quality, intersectional programming, (f) creating intentional programming for historically marginalized populations, and (g) providing guidance and direction to the Administrative Assistant on processes related to orientation including online registration and budget.
Manage the recruitment, selection, training, and supervision of a diverse orientation team including approximately 70 student Orientation Leaders and two temporary Orientation Coordinators. In collaboration with the Director, coordinate the recruitment, selection, training, co-supervision, and performance evaluation of departmental student staff (approximately five, all year round).
Demonstrate and continually develop a multicultural awareness and contribute to cultivating an inclusive, equitable, diverse, and respectful College community. Engage in educational opportunities to increase awareness and understanding of concepts surrounding diversity, equity, inclusion, and belonging.
Maintain updated industry standard knowledge for new student orientation programs, including the transition needs of and best practices for supporting first-year and transfer student populations. Assess the impact of departmental programs, initiatives, and student staff trainings; adjust as needed based on findings. Maintain records and statistics and prepare reports for campus partners and College leadership.
Provide transitional support services through individual and group meetings, to help new students deal with common issues such as homesickness and difficulty making friends, connecting them with appropriate resources and services as needed.
In collaboration with fellow NSTP staff and campus partners, develop developmentally appropriate programs and resources for new students, mindful of the needs of our various populations.
Assist with the development of the NSTP and orientation websites, digital and print promotional materials, forms and surveys, summer outreach, and other publications, working in partnership with the College’s marketing and communications teams where appropriate. Oversee NSTP’s student social media team, providing guidance and proofing on strategy and content.
Represent NSTP in specialized groups such as Move-In Committee, Convocation Committee, and others.
Administer and monitor budgets for orientation and other first-year and transfer programs. Assist the Director with budget planning for the office.
Bachelor’s degree and experience working in higher education
Demonstrated ability to design, implement, and evaluate large scale programs such as new student orientation
Strong interpersonal and communication skills, including public speaking
Ability to effectively work within and actively support a diverse, inclusive, and equitable environment
Exceptional organizational skills
Ability to work occasional evenings and weekends
Master's degree and two years of experience in higher education working with first-year students
Experience working for a new student orientation office
Ability to motivate and energize others
Budget management skills
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the College is appreciated.
Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about the online application should be directed to the Office of Human Resources at (607) 274-8000. Screening of applications will begin immediately.
The salary range for this position is $58,000 to $60,000 depending on qualifications and experience.
Visa sponsorship is not provided for this position.
At Ithaca College, a comprehensive residential campus community of 6,500 students, we strive to be at the forefront of the higher education landscape. Our strategic plan, IC 20/20, positions us to offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.
We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.
We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.
Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city ce...nter. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.
To learn more about Ithaca College, visit us at ithaca.edu.