Director of Engineering Students and Learner Engagement
Johns Hopkins University
Location: Baltimore, Maryland
Internal Number: 109904-en_US
Reporting to the Assistant Dean of Engineering Student Affairs in the Whiting School of Engineering's (WSE) Office of Engineering Program Services nested in Graduate Education and Lifelong Learning, the Director of Engineering Students and Learner Engagement is responsible for implementing, managing, and providing strategic oversight and direction related to student activities, student groups, community and social programming, and new student orientation for engineering graduate students and postdoctoral fellows, (both in person and online), pre-collegiate students (e.g. Engineering Innovation (EI)) and post-collegiate lifelong learners.
We are seeking a director who will plan, lead, and run all new student orientation programs (both virtual and in-person) for the residential masters and PhD students at the WSE and for Engineering for Professionals (EP) students, coordinating with academic affairs and admissions as appropriate. This will include, but is not limited to, maintaining Canvas orientation modules on a yearly basis, developing agendas for in-person and online events in collaboration with the assistant dean of student affairs, connecting with relevant campus partners to ensure students have access to and are made aware of all relevant student services information and working with department academic staff to coordinate plans for department-specific onboarding/welcome events.
The director will coordinate with pre-collegiate program leadership at WSE to develop engagement opportunities for high school students attending summer courses on campus. This position will also lead student /learner engagement-related programming for learners in the lifelong learning (working professional) cohorts.
The director will be responsible for collecting and analyzing feedback from all orientation programs as well as other community and social programming, facilitating student leadership opportunities, supporting inclusive and DEI student and learner engagement strategies across the WSE through related initiatives, and for staying up to date on trends and best practices for graduate orientation and student/learner engagement strategies and programming.
The director will coordinate with a variety of campus partners and stakeholders, liaise and partner on a regular basis with the office of the university-wide Vice Provost for Student Affairs, and will serve as back-up to the assistant dean for engineering student affairs as part of a university-wide student engagement consultancy group.
This position has a work schedule that varies due to after-hours and weekend activities, meetings, and events; and is a hybrid role with an expectation of at least 3 days on campus per week.
Specific Duties & Responsibilities
Strategic Initiatives and Assessment (25% of time)
Develop short-term and long-term strategic goals for the office of engineering student/learner engagement; ensure strategic goals align with and support the strategic direction for engineering student affairs and graduate education and lifelong learning (GELL) as well as the student engagement model across JHU.
Represent the division on issues related to student activities, orientation, and community building by coordinating with WSE and university administration and leadership and through relationship building with campus partners.
Develop, assess, and revise experiential outcomes for students served by the office of student/learner engagement through regular evaluations, focus groups, and student surveys. This includes over 7000 remote graduate students, over 2500 residential graduate students, approximately 200 postdoctoral fellows, over 100 pre-collegiate students, and a building number of lifelong learners.
Develop evaluation methods and program assessments as appropriate and implement through an intersectional, equity-based lens.
Develop and implement strategies and initiatives that promote student leadership, student voice, social justice, community building, and sense of belonging in collaboration with assistant dean of DEI. Including working with students to build affinity groups and supporting established student led organizations.
Consistently monitor, analyze, and evaluate current scope of services offered to plan, implement and direct new programs; initiate improvements as needed.
Manage and directly support the overall operations of and planning for student engagement, and determination of program and service priorities that are responsive to student and campus needs, development of strategic plans, implementation of those plans, and ongoing management for continued performance and increasingly equitable outcomes.
Establish and maintain collaborative working relationships with offices on campus, including HW Student Affairs, LEED (Leadership, Engagement, & Experiential Development), Conference Services, Information Technologies, Student Conduct, Engineering Student Advocacy and Support, and others to promote student success and retention while advocating for equity and inclusion.
Programming Development and Execution (25% of time)
Provide general oversight of programs including residential and EP student group-led events, leadership programs, departmental student engagement, student government, social justice programs, and orientation.
Prepare manuals, reports, proposals, and other documents to further goals of the office of student engagement and maintain institutional records.
Maintain consistent communication with assistant dean for student affairs and campus partners to increase effectiveness of campus efforts to support student programs and activities.
Staff major events and programs including, but not limited to orientation, Connect to Campus, student group advisor meetings, and welcome week events.
Understand risk management and preparation with oversight from the assistant dean of student affairs in planning to ensure that the student engagement programming team is prepared for small and large-scale emergencies.
Provide timely responses rooted in critical thinking, equity, and care to issues and crises.
Recruit, supervise and evaluate a team of professional and student staff, as well as create educational opportunities for student engagement through leadership in student groups, student advisory boards and programming planning committees.
Stay informed of and adopt current, evidence-based best practices for student activities, leadership development, and equity and inclusion work; educate professional and student staff for implementation.
Ensure that professional staff and students are aware of university policies and best practices regarding recruitment and hiring.
Budget Management (15% of time)
Develop, make recommendations to, and monitor a programming budget for residential, Pre-collegiate, LL and EP non-academic programming, student groups, and orientation.
Manage purchasing, preparation of contracts, reconciliation, and decisions related to budgets supporting student engagement operations and programs with oversight from the assistant dean of student affairs.
Collaborate with assistant dean in creating, drafting, and presenting annual departmental funding requests to the associate vice dean for GELL/associate dean for EPSO.
Other duties as assigned (5% of time)
Other duties as assigned by the assistant dean of student affairs.
Serve on divisional and university-wide committees as assigned.
Special Knowledge, Skills & Abilities
Demonstrated experience supervising of professional and student paraprofessional staff required.
Demonstrated experience working with underrepresented and international communities with a focus in diversity, equity and social justice.
Public speaking and strong communications experience.
Strategic oversight and program direction.
Experience overseeing administrative aspects of a department such as: service delivery, programming, strategic planning, budget authority, office management and records retention.
Well-developed skills in listening to and responding to people from diverse backgrounds across the institutional spectrum that includes students, faculty, administration, staff and community partners.
Should demonstrate a student-centered philosophy with a genuine interest and commitment to the success of all students.
Strong commitment to equity, diversity, and inclusion.
Knowledge of academic, social, and cultural transitions that graduate students face.
High accuracy, attention to details, and timeliness.
Ability to develop and implement short and long-range plans to meet program needs.
Ability to analyze and evaluate operations and develop and implement corrective action to resolve problems.
Ability to communicate effectively, both orally and in writing.
Ability to work in a fast-paced, student-oriented environment.
Demonstrated analytical and critical thinking skills.
Demonstrated leadership and collaborative skills.
Ability to complete multiple complex projects at the same time.
Ability to establish and maintain effective working relationships.
Five years related experience, with prior supervisory experience required
Additional education may substitute for experience to the extent permitted by the JHU equivalency formula
Experience in student affairs, student involvement, student activities, and/or student leadership in a higher education setting.
Experience working with a graduate student population.
Classified Title: Director Student Services Working Title: Director of Engineering Students and Learner Engagement Role/Level/Range: ACRP/04/ME Starting Salary Range: Min $62,780 Max $110,010 Annually (90,000 budgeted commensurate with experience) Employee group: Full Time Schedule: Mon.-Fri. / 8:30 AM - 5:00 PM Exempt Status: Exempt Location: Hybrid/ Homewood Department name: Academic Affairs Grad Personnel area: Whiting School of Engineering
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
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