Career Center

CARE Advocate

Location: Santa Cruz
Job ID: 49077

JOB POSTING

6/13/23 Update: Student Health Services has filled some CARE Advocate vacancies, but we still have one vacancy. Although the Initial Review Date has passed, CARE continues reviewing applications.

UC Santa Cruz CARE (Campus Advocacy Resources & Education) is excited to announce an exciting opportunity to join our growing team. Do you have the experience and passion to work with communities around trauma and grief? Are you hoping to expand your transferable skill set and a desire to work on a diverse college campus? We are looking for two additional advocates to provide confidential and trauma-informed support through direct and group services to campus survivors. The Advocates will be joining a team of Advocates and Prevention Education Coordinators that serve the entire campus community including students, family, and staff.

The position is expected to work at the central campus location with some hybrid remote work arrangements possible.

As the largest employer in the county, rated as one of the most beautiful campuses, located on the coast overlooking Monterey Bay. UC Santa Cruz employs over 3,100 people in non-academic positions alone. Staff at UC Santa Cruz have access to comprehensive benefits packages. Here is a sample of those benefits:

• Medical, dental, and vision care plans
• Group term life insurance including employee-paid supplemental coverage
• University-paid disability insurance with employee-paid supplemental coverage
• Retirement program
• Tax-deferred savings program

Staff also enjoy having fourteen paid annual holidays, reduced enrollment fees for academic courses, discounts on our recreation facilities, free or low-cost employee development classes, and reduced fees for alternative methods of transportation.

Thank you for your interest in UC Santa Cruz.

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 03-06-2023 (6/13/23 update: applications continue to be reviewed, more positions still available)



ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

UC Santa Cruz (UCSC) Student Health and Wellness (SHW) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHW is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities through equitable access and culturally competent, high-quality programs and services.

The Primary Care Program includes primary care and same-day care, with the support of on-site radiology, a COLA-accredited high-complexity clinical laboratory, and a campus pharmacy, offering both prescriptive pharmaceuticals and over-the-counter products. Counseling and Psychological Services (CAPS) supports UCSC students to maintain or improve their general well-being by providing a broad range of counseling, psychiatric services, consultation, and outreach services and programs.

Additional departments include: Student Health Outreach and Promotion (SHOP), home of the Condom Co-op; CARE (Campus Advocacy, Resources, and Education), the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; Patient Support Services; and Student Insurance Programs.

SHW employs approximately 120 staff including physicians, psychiatrists, case managers, lab scientists, pharmacists, nurses, radiologists, and many other clinical and administrative staff. Student Health and Wellness welcomes staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities.

JOB SUMMARY

Campus Advocacy, Resources and Education (CARE) is the advocacy and prevention education office at University of California Santa Cruz (UCSC).

CARE supports survivors of sexual assault, stalking, and dating/domestic violence, as well as their significant others and allies. CARE also promotes a sex-positive consent culture on campus through programming, training, workshops, and other outreach to students, staff, and faculty.

Under the supervision of the CARE Director, the CARE Advocate will provide crisis counseling and advocacy for campus victims/survivors of sexual assault, dating violence, domestic violence, and stalking by working with campus and community partners.

The CARE Advocate's scope of work will include a specialized focus on alternative healing programming and resources for survivors. A core responsibility of this position is to support survivors from various campus communities through trauma-informed and healing-centered engagement. The Advocate will primarily focus on confidential direct services which include emotional support, crisis counseling, case management, and linkage to services. The Advocate will also provide group/survivor circles that support inter-sectional healing approaches, community building, and healing outside of formal processes.

The CARE Advocate will assist CARE staff with developing and providing targeted outreach and training to the campus community and help publicize the advocacy services offered on campus and in the Santa Cruz community. The CARE Advocate can also support student interns and will assist with data collection and administrative tasks.

APPOINTMENT INFORMATION

Budgeted Salary: $70,000 - $80,000 / Annually. Salary commensurate with knowledge, experience, language skills, and education.
Under California law, the University of California, Santa Cruz is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary above the posted range. The salary shown above is the budgeted range the University reasonably expects to pay.

No. of Positions: 2

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004020 (ADVOCATE 3)

Travel: Up to 25% of the time

JOB DUTIES

75% - Advocacy

• Administers confidential crisis intervention and on-going advocacy that is comprehensive, empowerment-based, and trauma-informed to those that experience sexual harassment, sexual violence, stalking, and intimate partner harm.
• Maintains a continuous caseload to provide case management services that include various supportive measures including accommodations oversight such as: academic advocacy, self-care, and safety planning.
• Supports survivors working with various campus entities to provide campus-based advocacy services. Campus entities include Conduct, Dean of Students, UC Police Department, Human Resources, Resource Centers, and other specialized counseling services within the University.
• Functions as liaison between survivors/victims and campus and community resources. Coordinates campus and community resources to support survivors including emergency housing, food, clothing, transportation, and assistance.
• Provides information and supportive measures about reporting options to survivors (based on situations) and offers accompaniment as a support person as needed.
• Works collaboratively with other Student Health Services (SHS) units including, Campus Mobile Crisis Team (CMCT), Case Managers, Counseling and Psychological Services (CAPS), Physicians and Nurse Practitioners to mutually assist students for holistic health approach.
• Facilitates survivor circles/groups that focus on alternative healing program and resources for survivors. The Advocate will be responsible for group program activities that support inter-sectional healing and self-care.

15% - Education and Outreach

• Actively participates in subcommittees, working groups, and task forces related to CARE, serving as the CARE representative across campus.
• Assists with the development and delivery of workshops and training programs to educate various university populations on the services offered by CARE Advocates.
• Develops and facilitates programming, educational workshops, and group activities with an inter-sectional lens to support survivors and their healing processes.
• Builds and maintains good working relationships between on and off campus partners that serve those impacted by sexual assault and/or prevention related programs including Title IX, Student Conduct, Rape Crisis Center, Santa Cruz County SART (Sexual Assault Response Team), Domestic Violence Shelters, Respondent Services, UC Police Department, Santa Cruz Police Department, and other UC campuses.

10% - Administration

• Utilizes the case management system to document notes, resources, referrals, and identifying data to support the overall flow and function of survivor-centered services at CARE.
• Maintains confidential case files so that baseline statistics and trends can be determined and reported.
• Uses reporting data to improve advocacy efforts and outreach services.
• Supports data collection and interpretation of impact reports that are required annually to ensure proper reflection of advocacy services provided throughout the academic year.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Ability to work with individuals who have experienced sexual assault, stalking, dating/domestic violence, childhood sexual abuse, or sexual harassment
• Ability to recognize complex cases that may require transferring to an advocate with more experience and provide effective warm transfer of cases
• Able to effectively use professional skills, objectivity, and insight in effectively advocating for the survivor
• Demonstrated ability to work with people of various ethnic, cultural and socio-economic backgrounds, sexual orientation and gender identities using an intersectional approach
• Ability to exercise professional judgment and the flexible use of advocacy skills
• Excellent skills in assessing levels of emotional distress and ability to react appropriately
• Ability to work effectively within and outside of the university system in developing relationships and programs to address programmatic issues and needs
• Excellent interpersonal, cultural competency, and conflict resolution skills
• Excellent communication skills with demonstrated effectiveness in interacting with students, staff, and faculty of various social, cultural, economic and educational backgrounds
• Demonstrated organizational skills with the ability to independently prioritize and complete work under multiple, competing deadlines and frequent interruptions
• Knowledge of computer programs such as Word, Excel, PowerPoint, case tracking systems, and other key programs necessary to perform the requirements of the position

PREFERRED QUALIFICATIONS

• Ability to provide crisis counseling in Spanish or another language other than English

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California.
• The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement.
• Ability to work occasional evenings and weekends as directed.
• Ability to respond to emergencies after hours as necessary.
• Complete State of California Certification as a Sexual Assault Crisis Counselor within six months of hire; if the applicant is not certified, the unit will support training through local resources.
• Complete State of California Domestic Violence Counselor within six months of hire; if the applicant is not certified, the unit will support training through local resources.
• Complete UCSC HIPAA (Health Information Portability and Accessibility Act) training within 30 days of hire.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel within a defined regional or service area.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Ability to maintain confidentiality within the bounds of applicable laws and regulations. Report to a qualified counselor as defined by California Evidence Code section 1035.2(a)(1).
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.



APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=49077&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.







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