1. Plans, coordinates and implements programs for a particular school or college in one or more of the following areas: financial aid, career services, and/or admissions. 2. Recommends short- and long-term administrative and department goals. 3. Determines student eligibility in one or more of the following areas: federal loan programs, school grants, job placement opportunities, and/or admissions. 4. Provides guidance, advice and counseling in one or more of the following areas: academic, admissions, career, and financial matters for students, faculty and prospective students. 5. Initiates, designs and implements operational systems to maintain and monitors student records and/or applicant records. 6. Reviews and approves all written material for publication or press release. 7. Organizes workshops and on and off campus recruitment events in one or more of the following areas: career services, admissions, and/or financial aid. 8. Supervises day to day operation of services; determines priorities and maintain workflow. 9. May perform other duties as assigned.
Required Skill/ability 1: Exceptional organizational and analytical skills and excellent attention to detail with demonstrated ability to multi-task in a fast-paced environment.
Required Skill/ability 2: Exemplary oral and written communication skills, ability to quickly comprehend School policies, procedures, and degree requirements and to clearly and accurately convey them to students, faculty and staff. Ability to use diplomacy and tact, maintain confidential information, and engage positively and constructively with faculty, students, and staff.
Required Skill/ability 3: Ability to work effectively with and foster collaboration among a diverse range of individuals and constituencies.
Required Skill/ability 4: Demonstrated leadership skills and a commitment to diversity, equity, inclusion, belonging, and excellence.
Required Skill/ability 5: High level of computer proficiency, including demonstrated proficiency with Microsoft Suite.
Preferred Education: Prior experience working in higher education. Knowledge of Banner, Brio, Jasper, Slate, Canvas, CourseLeaf, Dynamic Forms, and Qualtrics would be helpful. Familiarity with University networked environment and integration of University data systems.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Student Services Officer 3
University Job Title: Registrar and Admissions Manager
Preferred Education, Experience and Skills: Prior experience working in higher education. Knowledge of Banner, Brio, Jasper, Slate, Canvas, CourseLeaf, Dynamic Forms, and Qualtrics would be helpful. Familiarity with University networked environment and integration of University data systems.
Bachelor's Degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.