Office of Student Conduct is seeking an Assistant Director. This position will serve as the lead for two primary functions within the Office of Student Conduct: investigate all student conduct cases and manage the resolution process for student cases investigated and adjudicated under both the University's Sexual Misconduct Policy and Procedures (SMPP) and the Discrimination and Harassment Policies and Procedures (DHPP). This position reports to and works under the direction of the Director of Student Conduct.
As facilitator for the resolution processes, this role will provide university-wide oversight and ensure that the regulations related to Title IX are adhered to for the benefit of our students. Specifically, this position will manage and coordinate all aspects of the resolution process for student cases investigated and adjudicated under both the University's Sexual Misconduct Policy and Procedures (SMPP) and the Discrimination and Harassment Policies and Procedures (DHPP) by the Office of Institutional Equity.
As student conduct investigator, this role will conduct prompt, equitable, and impartial investigations for alleged violations of the Student Conduct Code (outside the jurisdiction of Title IX and sexual misconduct) by identifying and interviewing all relevant and involved parties; identifying, gathering, and assessing information germane to the investigation; determining and applying necessary policies; serving as the lead factfinder; and managing all written and verbal communications pertaining to investigations. Moreover, this position will independently produce comprehensive reports and appropriate correspondence regarding the investigation and will also assist with post-investigation follow-up with affected students and/or employees/departments/divisions.
This position will also assist in resolving student conduct matters through informal and formal resolution processes, including explaining students' opportunities in each process, determining responsibility, sanctioning, providing ongoing feedback to students regarding educational assignments, and connecting students to relevant resources for a variety of cases including but not limited to residential misconduct, off-campus misconduct, academic ethics, organizational misconduct, etc.
Specific Duties & Responsibilities
Resolution Panel Functions for SMPP/DHPP/Title IX Cases
Maintains a caseload of highly complex, sensitive cases, requiring daily interaction and coordination with students, their families, University Navigators, legal counsel, school-based student affairs staff, internal and external law enforcement personnel, faculty, staff, and senior administrators.
Draft confidential Resolution Panel reports, communications and sanctions using approved templates.
Ensure accurate, consistent correspondence is produced pertaining to student disciplinary cases and Resolution Panel cases.
Maintain and disseminate procedural templates to Resolution Panels and related sanctions.
Coordinate collaboration with other University departments as necessary to facilitate Resolution Panel meetings, hearings, and trainings.
Develop and manage the recruitment, training, and process for university-wide Resolution Panelists.
Plan and coordinate on-going training efforts for Panelists and university-wide conduct including creating and maintaining training materials.
Prepare and conduct initial outreach materials for parties involved in the Resolution Panel Process.
Assist with tracking and monitoring relevant dates and procedural documentation to facilitate timely resolution to cases.
Collect procedural documents and maintain confidential files in Maxient and Symplicity GME (record management system).
Student Conduct Responsibilities
Review, evaluate and investigate cases of alleged student misconduct violations in accordance with appropriate University policies and processes.
Conduct informational & investigative meetings, and administrative hearings for students or student groups who are referred Student Conduct Code violations.
Establish and maintain effective partnerships with key stakeholders, including but not limited to Residential Life, Public Safety, Title IX Coordinator, Office of General Counsel, Athletics, Baltimore Police Department, Office of Institutional Equity, and Counseling Center to ensure cases are resolved in an equitable, consistent, and educational manner.
Conduct regular follow-up with students who have not completed assigned sanctions and place administrative holds on accounts when appropriate.
Assist in the creation and management of conduct records in keeping with applicable university policies and state/federal laws.
Advise students on rights and responsibilities in the university community.
Manage correspondence to students, faculty, and staff.
Under the direction of the Associate Director(s), assist with recruitment and training of the Student Conduct & Ethics Board(s) on an annual basis.
Provide pro-active education/coaching on ethical development conflict resolution, and other topics, as needed.
Serve on committees as appropriate.
Other duties as assigned by supervisor.
Special Knowledge, Skills & Abilities
Confidentiality, tact, and a high level of administrative and communications skills required.
Excellent interpersonal, problem-solving, and organizational skills.
Strong attention to detail and accuracy.
Strong verbal and written communication skills.
Proficiency with databases and technology; video conferencing; software, web management, and managing recordings.
Ability to work in complex decentralized processes. Demonstrated understanding of the mission of a complex, decentralized research university.
Ability to thrive and bring order and direction to ambiguous situations.
Demonstrated ability to work independently, exercise discretion and mature judgment and manage multiple priorities at once.
Demonstrated knowledge of university policies, current state/federal laws related to student conduct including FERPA, Title IX, VAWA, and maintaining and providing statistics required for Clery Act and other mandated reporting.
Experience in motivational interviewing.
Ability to work independently.
Ability to partner cross-functionally with other departments.
Ability to collect, analyze, interpret, evaluate, and summarize data.
Bachelor's Degree required. Master's Degree in Student Affairs, Higher Education, or related field preferred.
Three years' experience in student affairs division in higher education.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
At least three-five years of experience in case management including two years of full-time work within a student conduct office.
At least two years of recent, substantive work experience conducting investigations in a higher education setting, managing confidential information, conducting training, and independently and efficiently managing a significant caseload.
Classified Title: Student Life Administrator Working Title: Assistant Director Role/Level/Range: ACRP/04/MC Starting Salary Range: Min $47,500 - Max $83,300 Annually (Commensurate with experience) Employee group: Full Time Schedule: 8:30am-5:00pm Exempt Status: Exempt Location: Homewood Campus Department name: Student Affairs Personnel area: University Student Services
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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