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Posted: 06-Jun-23
Location: Cranford, New Jersey
Salary: Open
Internal Number: 8922
Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.
Campus: Cranford
General Description:
Characteristics, Duties and Responsibilities:
- Oversees the daily operations of department including:
- Collaborates with other student service areas to provide a comprehensive and dynamic customer service environment for students.
- Works with the One-Stop Managers to ensure that Student Development staff are properly trained and that Student Accounts policies/procedures are being followed.
- Prepares training materials and presentations for on-going Student Development staff training sessions.
- Works with the Director to ensure that proper internal controls are in place to safeguard College assets and that the accounting records are accurate and complete. Performs periodic random tests of the procedures (e.g. surprise cash counts) and make recommendations for changes as needed.
- Verifies that daily cash receipt reports reconcile with bank deposits. Reports errors to the Director and does appropriate investigations and corrections. In consultation with the Director provides appropriate guidance to the staff member so that future errors are eliminated.
- Maintains the rate tables for the computer based billing system and makes appropriate updates to reflect tuition and fee changes.
- Writes rules, creates saved lists and generate reports from Colleague and the ODS.
- Works with the Information Technology Department to ensure that billing and reporting systems are working properly. Oversees the testing and implementation of system updates.
- Assists the Director in the design and implementation of new Colleague functionality.
- Responsible for the preparation, review and execution of the daily de-registration process. Includes appropriate communication with students and other College departments
- Monitors the usage of and prepares requisitions for department supplies and materials.
- Assists the director in developing office policies and formulating implementation workflows.
- Assists the Director in developing periodic assessment reports. Sends periodic student satisfaction surveys, analyzes the results and makes recommendations for improvement.
- Assists the Director with the development and implementation of the office Communication plan.
- Manage the student refunding process and prepare documents for approval by the Director.
- Oversee third party billing activities.
- Serve on College governance committees.
- Performs cashiering and other student service functions during peak periods.
- Performs other duties as assigned.
Education Requirements:
- Requires a Master's degree in Business or Finance, or an equivalent combination of education and experience to demonstrate core competencies.
Experience:
- Two (2) years related administrative experience at a College or University is preferred.
- Strong knowledge of Colleague and ODS reporting is highly preferred.
Competencies and Skills Required:
- Two (2) years related administrative experience at a College or University is preferred.
- Strong knowledge of Colleague and ODS reporting is highly preferred.
Physical Demands and Work Environment:
- This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
- Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
- No or very limited exposure to physical risk.
- Some travel required.
Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services.Union County College is an EEO/AAP Employer/Protected Veteran/DisabledDisclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.
