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Job Description:

The Graduate College at Iowa State University is seeking applicants for a Student Services Specialist I or II. This is a regular with term appointment (fixed term) position with a term end date of 12/31/2025, with the opportunity for renewal.

Summary
Provides services to students, staff, and faculty.

Example of Duties
• Provides guidance and resources to students, faculty, and staff for graduate college services.
• Advises students, staff, and faculty on graduate college policies and procedures.
• Refers students, staff, and faculty to appropriate resources.

• Support administration of external fellowships, coordination of scholarships, and stipend funding.

• Approval of assistantship stipend payments in HCM system.

The Student Services Specialist position will be filled at the Student Services Specialist I or II level, depending on the candidate's qualifications.

The level I position has minimum required qualifications of Bachelor’s degree and is a PS805 pay level.

The level II position has minimum required qualifications of Bachelor’s degree and 2 years of related experience and is a PS806 pay level.

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Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

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About Iowa State University

Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com). Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.

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