Career Center

Enrollment & Records Representative

TERMS OF EMPLOYMENT: Full-Time, 52 weeks, 37.5 hours per week dependent upon need within the area; some weekend & evening hours may be required; some flexing of hours & schedule may be required by College administration to meet need.

CLASSIFICATION: ESP, Pay Band P

ANNUAL SALARY: $16.00 per hour

FLSA STATUS: Hourly/Non-exempt

APPLY ONLINE AT:  www.sc4.edu/careers

JOB SUMMARY: The Enrollment and Records Representative will work with internal and external customers to process and deliver student information. This position provides extensive back-office student support, including the processing of applications for admission, assisting students in registering for classes, processing student record updates such as names and addresses, evaluating transcripts, processing graduation, and assisting with state and federal reporting. 

Generous benefits package available (per current contractual agreement)

• Up to twenty-six (26) paid time off days annually (prorated based on hire date).
• Up to fourteen (14) paid holidays/days closed throughout the year (includes time off from December 24 through New Year’s Day) depending on hire date.
• Health insurance benefits: Multiple medical health plan options upon date of hire.  Employer-paid dental, life, and long-term disability insurance upon date of hire. Reimbursement payments for individuals declining medical and/or dental insurance coverage. Up to $500 annual vision/hearing allowance.
• Participation in MPSERS retirement system (includes employer and employee contribution options).
• Scholarship for employee, spouse and/or dependent children to attend SC4 credit classes covering full cost of tuition and technology fee (when applicable) per campus guidelines. Additional funds for employment-related education/training each year upon approval.

RESPONSIBILITIES:

• Maintain/process student information; must understand and adhere to confidentiality requirements and FERPA provisions.
• Communicate a variety of enrollment and records related information to internal and external customers and assist the office with the enrollment of applicants and current students.
• Process a variety of student application forms.
• Enter data into college software program and/or the Colleague student information system as requested.
• Assist the Registrar with reporting processes as requested.
• Provide high level customer service to internal and external customers at all times.
• Handle a high volume of contacts with students, staff, and faculty.
• Assist in the maintenance and purging of records in accordance with state and federal guidelines.
• Helps with the creation of student lists for the college’s yearly Commencement event and assists at the event.
• Assist in the processing of early/middle college and standard dual enrollment applications, registrations, and sponsorship postings.
• Cross-trained in various areas of the college (including, but not limited to: Admissions, Financial Aid, Advising, Testing, and Business Offices) to effectively provide service to both internal and external customers.
• Perform other duties as assigned.

SUPERVISION RECEIVED: Under the general supervision of the Registrar.

EDUCATION/EXPERIENCE: Associate Degree required. Two years full-time equated experience in related area preferred. Colleague experience preferred.

MINIMUM QUALIFICATIONS:

• High degree of computer literacy
• Must possess a professional attitude, initiative, and the ability to maintain confidential information
• Ability to communicate effectively, both orally and in writing
• Excellent interpersonal skills; ability to work effectively with faculty and staff at all levels
• Excellent organizational and time management skills; attention to detail and accuracy
• Displays a commitment to excellence and providing quality service at all times
• Displays honesty, trustworthiness, and ethical behavior
• Ability to multi-task and adapt to rapidly changing demands and priorities
• Exercises good judgment making sound, well-informed, and objective decisions

About St. Clair County Community College

SC4 seeks and supports diverse, talented and experienced employees dedicated to maximizing student success. As an equal opportunity institution, it is the policy of SC4 that no person shall be discriminated against, excluded from participation in, denied the benefits of, or otherwise be subjected to discrimination on the basis of race, color, religion, national origin or ancestry, age, sex including gender identity, gender expression, and sexual orientation, marital status, height, weight, disability that does not prevent performing essential job functions, or any other criteria prohibited by law in its academic and vocational programs, activities, admissions, financial assistance or employment efforts. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, individuals with disabilities and all others to apply. Title IX is a federal law that prohibits discrimination on the basis of sex including gender identity, gender expression, and sexual orientation in any educational program or activity in educational institutions that receive federal funding. This law extends coverage to employment applicants as well as students, emp...loyees, or others affiliated with the College. Learn more or report concerns of potential Title IX violations.

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