Provides preliminary evaluation of transfer credit.
Assists with finalized credit evaluations for transfer students who matriculate.
Assists with the posting of transfer credit to student records.
OverseesÂ and assists with the orientation programs for transfer students.
Tracks studentsâ™ progress towards completion of their degrees. Leads communications to students related to University policies, expectations, and status associated with academic milestones.
UnderstandsÂ and interpretsÂ University policies and deadlines andÂ accesses information through various electronic student-system databases.
Maintains records of studentsâ™ degree programs andÂ makesÂ notes on student conversations. Employs counseling skills for dealing with troubled students and establishes good working relationships with all types of students.
Functions as Dean of Students liaison for College Study Abroad programs in Europe, Africa, Asia, and the Middle East in support of existing full-time, on-site program staff.
Designs and facilitates student engagement materials for trauma-sensitive conflict resolution and crisis management.
Trains overseas staff (both UChicago and non-UChicago) to respond to sensitive situations and provide familiarization with on-campus policies and best practices.
Triages student crises and responds in person when required to provide support and resources.
Advises students within the University community in addressing student conflicts. Listens, discusses issues, answers question, interprets policies, provides information and referrals to other resources, when appropriate, and helps develop options for conflict resolution.
Manages the conflict resolution process by utilizing a variety of techniques such as dialogue, conflict coaching, facilitated dialogue, mediation, restorative practices, and shuttle diplomacy.
Collects, analyzes, and reports trend data, makes appropriate recommendations for the revision of existing policies or practices, and uses data to inform training, best practices, and community initiatives.
Stays current on best practices in order to promote the highest level of professionalism and integrity.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
Proficient at prioritizing how best to support students and staff in crisis and relaying timely, accurate updates that allow other stakeholders and colleagues to also be supportive.Â
Flexible, student-centered and solution oriented.
Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development. Advises various campus-wide and program committees in various aspects of student life.
Collaborates with academic divisions in educating students on safety issues. Interprets student disciplinary issues and prepares an annual university summary of disciplinary actions. Counsels students, parents, and staff in response to concerns, and handles complex situations including student crises.
Performs other related work as needed.
Bachelorâ™s degree, preferably in psychology and/or student affairs.
Minimum five (5) years experience providing services to students at a residential college or university which includes significant and direct experience in student conduct and conflict resolution services.
Minimum three (3) years student mediation and emergency response experience.Â
Familiarity with University structure and functions of its various offices and departments.
Strong commitment to young adults and the values and goals of aÂ liberal arts education.Â
Demonstrated experience working with diverse populations and in developing inclusive communities and work teams.
Demonstrated experience creating and delivering trainings, workshops, and presentations.
Technical Skills or Knowledge:
French language skills.
Manage multiple concurrent tasks in a competent and professional manner while also meeting deadlines.Â
Work effectively with supervision and as a part of a team, individually or while taking direction from others.
Knowledge of advising and counseling techniques and knowledge of university and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Understanding of practices of academic advisers and ability to work with students and advisers as needed.Â
Collaborate with faculty.Â
Previous study abroad or related overseas experience.
Demonstrate multicultural competence, knowledge, and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
Maintain confidentiality/discretion related to students, faculty, and staff.Â
Work under pressure andÂ manage stressful situationsÂ with multiple competing deadlines.Â
Work independently, take initiative, and lead others.
Train members on staff in conflict and crisis management.
Critical thinking, problem solving, andÂ decision-makingÂ skills.Â
Excellent communication, oral and written, and presentation skills.
Excellent computer skills and use complex databases and other record keeping systems.Â
Strong organizational skills, prioritize and manage concurrent tasks with interruptions, meet deadlines and respond to many emails, in person and phone requests in a timely fashion.Â
Attention to detail.Â
Job based at the Universityâ™s John W. Boyer, University of Chicago Center in Paris.
Periodic travel to other University locations in and near Europe.
Some evening and weekend work.
Sit at a computer for 4-6 hours.
Cover Letter, which is to include your interest in this position (required)
Three Professional References Contact Information (required)
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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