Career Center

Position Title:

Career Services Specialist II - LAS Employer and Student Relations

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 2 years of related experience

Preferred Qualifications:

Master’s Degree or Higher in Student Affairs, Human Resources, or related field
Experience in career services, human resources, or employment recruiting
Experience providing support to a diverse customer base
Experience managing and tracking multiple projects
Experience with meeting/event planning and promotion
Experience with social media and mass communication
Experience working with career services management (CSM) software (e.g., Symplicity, Handshake)

Job Description:

The College of Liberal Arts and Sciences (LAS) Career Services is seeking qualified applicants for an Employer & Student Relations Coordinator (ESRC). This position will manage day-to-day operations of the LAS Career Services office, ensuring services are available and accessible to constituents (i.e., students, employers, college faculty and staff). To that end, they will serve as the first point of contact for the office’s phone, email, and website communications; oversee services such as interview room reservations and LinkedIn headshots; and manage operations in CyHire (Symplicity), our career services management tool. CyHire duties may include approving job postings and employer registrations, activating alumni accounts, and managing recruiting event logistics. The ESRC will also supervise a team of 3-4 student interns who will support office operations.

The ESRC will be the office’s lead on employer relations and will regularly interface with organizations who may hire interns or full-time LAS graduates. The ESRC will plan and execute large-scale, biannual career fair(s) with hundreds of employers as well as small-scale recruiting events (e.g., employer information sessions, on-campus interviews) to increase students' awareness of and readiness for opportunities, thus improving graduation outcomes. The ESRC will consult with and coach employers in a wide variety of industries/career clusters on how to hire LAS students and alumni from 50+ majors and graduate programs, explaining policies and available services while advocating for our students. The ESRC will participate in professional development to stay informed on trends and best practices in early career/college recruiting and career development.

Finally, the ESRC will be the lead on office communications and will write and distribute, in collaboration with the rest of the office, communication collaterals (e.g., email newsletters, website pages, posters, blogs, guides, and social media posts) to increase engagement with office services and connect employers and students. The ESRC will need to stay current with relevant software (e.g., social media platforms, design tools like Canva, customer relationship management (CRM) tools) and best practices for connecting with traditional-aged college students (i.e., Gen Z) while ensuring materials are inclusive of all demographics within LAS's diverse student body. The ESRC will regularly collaborate with Career Services staff in other college offices on communications, events, and other projects, representing LAS's interests while maintaining collegiality and looking for opportunities for collaboration and streamlining of processes.

The successful candidate will possess excellent written and verbal communication, event planning, database management, interpersonal, problem solving, attention to detail, and multitasking skills. The candidates will be able to prioritize multiple ongoing tasks concurrently and build professional relationships with employers, students, faculty, alumni and staff. They will need to be able to work effectively on a small team with interconnected roles and responsibilities.

Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

Original Posting Date:

April 6, 2023

Posting Close Date:

May 31, 2023

Job Requisition Number:

R11487

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