Career Center

Title: Admissions Specialist

Salary Range:

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Non-Exempt

College: Jefferson Community & Technical College

Campus Location: Jefferson Community College

Department: Admissions

Total Rewards

Jefferson Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Admissions Office of Jefferson Community and Technical College has an opening for a full-time Admissions Specialist.

Job Duties:

Duties include and are not limited to:
• Creating a welcoming environment for the Admissions Office by assisting new students and visitors in a professional manner with exceptional customer service.
• Provide information about the admissions process as well as general information about the college to prospective students and guests.
• Ensure all communications, including email, telephone, and in-person, reflect the values of the college through professionalism, respect, and positive messaging.
• Responsible for coordinating a welcoming and efficient experience for students and guests entering the Admission Office.
• Assist students with admission applications and other documents required by the admissions office.
• Scan, file, and process admissions documents into the electronic filing system (Onbase).
• Use PeopleSoft, the college’s student information system, to process admission documents such as high school transcripts, test scores, and paper applications.
• Assist with hiring, training and supervision of student workers.
• Assist with tasks such as researching and resolving tickets escalated by the student services center and running queries.
• Conduct all admissions activities with integrity, adhering to federal, state, and system policies and regulations.
• Maintain a secure and confidential environment for student records and other data.
• Organize workload to ensure deadlines are met and schedule work assignments according to priority or date received.
• Other administrative support for the department may be assigned as needed.

Minimum Qualifications:

Associate’s degree and three years related experience, or equivalent are required. 

Preferred Qualifications:

Preference will be given to individuals with customer service experience, proficient computer skills, as well as bilingual candidates.

SKILLS/KNOWLEDGE/QUALIFICATIONS:
• Commitment to excellent customer service.
• Flexible and able to adapt to change.
• Ability to maintain confidentiality.
• Ability to establish and maintain effective working relationships.
• High level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.
• Strong organizational skills.
• Attention to detail.
• Comfort and experience interacting with customers, co-workers, and management in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to enter high volumes of data accurately and efficiently.
This position requires the ability to work in a culturally diverse environment, which consists of frequent contact with a diverse constituency of students, faculty, staff, and the public. Jefferson Community and Technical College is working to build a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment.

 

 

About Jefferson Community and Technical College

Jefferson Community and Technical College, based in Louisville, Ky., is the largest of 16 colleges forming the Kentucky Community and Technical College System. It encompasses six campuses in four counties with over 12,000 students enrolled on campus and in on-line programs. It is a comprehensive, public postsecondary institution providing students access to a wide variety of programs of study including allied health, business, engineering technologies, general education transfer studies, information technologies, and trade and industry technologies. It awards associate degrees, diplomas and certificates. At Jefferson, we foster an active and inclusive learning environment and value working with students from diverse backgrounds. We have a strong commitment to community-building and inclusion.

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