Outreach Ambassador / Community Liaison Coordinator
Michigan State University
Location: East Lansing, Michigan
Internal Number: 864899
The MSU Police Community Liaison Coordinator (Outreach Ambassador) serves the MSU community by exploring incidents, tracking trends, training, and educating on policies and resources, and aids those who are unfamiliar with conduct and care processes. Coordinates and facilitates student outreach and support efforts for on-campus and/or off-campus residential students. Refers students to the Dean of Students Office, Counseling and Psychiatric Services, and other key university entities. We have sworn and nonsworn positions in our area. This position is nonsworn.
Assists in resolving student/non-student resident conflicts by providing information, education, coaching, and referral to support services and agencies.
Assists in developing relationships with local landlords, property managers, as well as with those who manage congregate housing settings.
Assists in developing relationships with Student Life and Engagement (SLE - Culinary Services, Office of Student Support & Accountability, and Resident Education and Housing Services team)
Serves as a resource person for students involved in disciplinary procedures.
Partners with supervisor, SLE and others to educate students preparing to move off-campus; serves as a resource for students who are navigating off-campus living.
Compile’s data, and statistical reports; maintains records and documentation for student support, and housing information systems and databases. Presents information to MSU Community.
Facilitates educational workshops and programs that address and promote effective decision-making, good neighboring, risk management, and neighborhood expectations.
Updates and maintains publications, including procedural manual, forms, and online information.
Collaborates with various university departments and off-campus entities to assist in facilitating effective outreach and learning opportunities that promote the mission and goals of the department.
Develops agendas, set dates, and coordinates speakers, contracts, facilities, and budgets to develop and facilitate workshops, conferences, tours and education programs.
Provide new and innovative solutions to living the values of the department: Honor, Integrity, and Leadership.
Collaborate with partners and stakeholders to create a holistic experience for students at Michigan State University
Attend partner leadership meetings to discuss trends and possible solutions in their perspective area
Establish genuine relationships with students, faculty, and staff to aid in bridging the gap between DPPS and community members
Create campaigns around healthy relationships, safe drinking, bicycle safety and other areas based on community needs
Conduct informal interactions with students seeking information and or assistance
Assist with crisis management situations in the residence halls and across campus
Collaborate with different internal divisions within DPPS.
Attend 2-3 shift briefings per week
Unit Specific Education/Experience/Skills
The job requires: knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Social Science, Psychology, Social Work or related field; one to three years of related and progressively more responsible or expansive work experience in student affairs programs and services, program planning, and training and development of programs; or an equivalent combination of education and experience.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
3 professional references
MSU DPPS is a 24/7 operation. Hours are varied based on event schedules, and nights and weekends are a part of the normal schedule to take care of programming for our communities.
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.