Sr. Academic Advisor, Fine & Performing Arts Division (Student Services Professional 1 - MR07)
HUB Student Success Center, College of Arts and Sciences
University of Tennessee at Chattanooga
The Sr. Academic Advisor will provide academic advising for undergraduate students in the Fine & Performing Arts Division of CAS. The position will manage an advising caseload through accurate record keeping and provide academic counseling for students declared in majors which require additional program admission requirements and continuation standards. The Advisor will work on complex student issues requiring evaluation of variable factors such as guiding students through alternative options if they are not accepted into their program of choice and/or not meeting benchmark requirements. The position will deploy developmental models of academic advising and/or counseling skills to support the matriculation of students through completion of a degree. The Advisor will be responsible for creation and modification of appropriate tools and resources to support teaching students within the most complex Division of the College how to understand their requirements and make appropriate decisions in support of their goals. The position will develop and maintain a strong communication line with academic departments in the Division and various student support departments. The Advisor will attend to student academic inquiries, assist in the resolution of individual academic issues, and coordinate with multiple academic units in the processing of student requests and resolution of academic problems.
Duties and Responsibilities:
Student Support
Direct student support through effective advising caseload management, proactive engagement, anticipation of obstacles, and regular contact with advisees. Responsibilities include:
* Develop curricular expertise in the Fine & Performing Arts Division, to include more than 17 academic programs across three academic departments.
* Manage a caseload of students in the Fine & Performing Arts Division.
* Meet with caseload students each semester during designated advising times & proactively engage with caseload of students during semester.
* Counsel students in self, major and career development exploration.
* Anticipate potential obstacles for student success such as declined admission to their desired. program/failure to meet benchmark requirements and respond accordingly for respective caseload.
* Help students learn about themselves by assessing and realizing their values, interests, and skills and then applying those to alternative majors at UTC.
* Communicate efficiently and appropriately in a timely manner with other departmental and faculty advisors regarding student caseloads.
* Connect students with co-curricular and extracurricular activities to become engaged in the UTC and Chattanooga communities.
* Support students with completion of graduation requirements and make appropriate referrals for necessary paperwork and commencement planning.
* Create/update Academic plan for all students within caseload.
* Keep records of all advising sessions using the Navigate platform.
* Serve as a pathfinder to teach students how to access resources, find answers to questions and resolve issues.
* Provide professional, courteous service to students seeking support within the hub, student success center.
Programming/Service
Participate in career-readiness & success programming within the College of Arts and Sciences Student Success Center; participate in seminars/group advisement; and participate in pre-registration of incoming first-year and transfer students, present information sessions, and assist students with registering during New Student and Transfer Student orientation sessions.
Departmental Enrollment Support
Support academic department(s) in understanding enrollment trends with majors; provide academic department (s) with insight regarding student performance and factors leading to successful matriculation to degree; serve on department curriculum, enrollment, retention, student success, etc. committees as appropriate/desired; and perform miscellaneous job-related duties as assigned.
The ideal candidate will possess the following:
* Experience in academic advising or related counseling field
* Must have excellent communication, interpersonal, and problem solving skills.
* Ability to work effectively with students and faculty of all cultural backgrounds and experience levels.
* Attentiveness to detail.
* Strong organizational skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner.
* Ability to thoroughly understand and abide by federal and university guidelines regarding student confidentiality requirements.
* Proficient use of computers and knowledge of various software programs.
All applicants should submit a resume and cover letter detailing relevant experience. Review of applications will begin May 26, 2023 and continue until the position is filled. Applications received by this date will receive priority consideration.
Minimum Qualifications: Bachelor's degree and work background in an educational setting working with students' academic needs.
Preferred Qualifications: Master's degree and work background in a higher education setting working with students by providing advising services and/or coordinating support services.
The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
