Department: MED-Ctr for Educ in Hlth Sci Salary/Grade: EXS/5
The Program Coordinator manages day-to-day operations for the Master’s in Health Services and Outcomes Research (HSOR), one of 5 academic degree programs in the Institute for Public Health and Medicine’s Center for Education in Health Sciences (CEHS). The Master of Science in HSOR is a hybrid (in-person and online) degree program that trains physicians, researchers, and other health professionals to conduct methodologically rigorous, interdisciplinary research that identifies strategies to improve health care delivery, the health system, and patient outcomes.
The Coordinator leads program efforts in curriculum and program development, course planning and event logistics, recruiting outreach and admissions, and student services and tuition scholarship support. The Coordinator supports the Program Director in overseeing faculty committees for curriculum and admissions, participating in annual budget preparation, and evaluating and improving the student experience. This role supervises a 0.5 FTE Program Assistant and/or teaching assistants. The Coordinator is part of a dynamic administrative team housed within the Institute for Public Health and Medicine (IPHAM). The Center for Education in Health Science is committed to advancing social justice and fostering a culture of inclusion and equity. Women, racial and ethnic minorities, individuals with disabilities and veterans are strongly encouraged to apply.
Please highlight areas of responsibility:
Budget & Financial
Please note: Must be flexible and willing to work occasional early mornings or evenings to support course and event logistics
Manages day to day operations.
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Manages design and development of program databases; compiles & analyzes data; prepares reports.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Budgets & Financial
Participates in budget preparation.
Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
Processes transfer &/or appropriation charges.
Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
Communication, Outreach & Recruitment
Develops coordinated, consistent marketing and brand messages.
Creates state-of-the-art website.
Incorporates social media and networking into program/project aspects as appropriate.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
Implements corrective actions required as a result of surveys or other indicators.
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.