Available Title(s): 107N-YN_CS_NPS - Program Coordinator
Business Title: Program Coordinator
Employee Type: Classified
Time Type: Full time
Position Term: 12 Month
Summary of Duties:
Under general supervision perform a variety of duties in support of Student Financial Services in order to meet the desired outcome of Enrollment Management as well as the strategic goals of the university and the department. Independently advise staff, students and their parents about educational loans. Assist in the maintenance of the policy and procedure manual. Monitor and advise process work follows and recommend areas of efficiency.
High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
Two years of experience working in a customer services oriented work environment.
Bachelor's Degree and one (1) year of applicable financial aid experience.
Experience working with diverse populations.
Demonstrated skills in written and verbal communication, including experience with large group presentations.
Strong computer skills and proficiency with Microsoft Office programs including Word, Excel, and Outlook.
Demonstrated Customer Service Skills.
Demonstrated interpersonal skills.
Demonstrated ability to perform multiple tasks.
Demonstrated knowledge of federal and state financial aid processes and programs.
Experience with student services such as Financial Aid, Admissions, Student Accounts, Center for Advising and Career Development, Registrar, Housing and Dining.
Student Financial Services
City, State, Zip:
Pullman, WA 99164
This position is located primarily on our Pullman Campus with some remote flexibility.
Range 38 | $3,096.00-$4,117.00 (Step A through M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 .
WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
Applicants must submit their completed application by Sunday, June 11, 2023 at 11:59 p.m.
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.
External candidates, please upload all documents in the 'Resume/CV' section of your application. Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application.
Documents may be submitted in one file or separate files.
Applicants are encouraged to upload as a PDF if possible.
Applicants will be requested to provide contact information for professional references within the online application.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or email@example.com.
Washington State University is a public research university committed to its land-grant heritage and tradition of service to society. Washington State College was established in 1890 as a land-grant institution. It has become a distinguished public research university, but its mission remains rooted in accessibility and public service.
For more than 130 years, we have strived to unlock possibilities by empowering students, faculty, and others to create a world where all people can thrive.
In that spirit, our community welcomes scholars from around the globe and prioritizes equitable opportunities for all.