The Stanford Teacher Education Program (STEP) aims to cultivate teacher leaders who are committed to educational, racial, and social justice; expert in the subject matter they teach; aware of the strengths and needs of a diverse student population; and dedicated to equity and excellence for all students. STEP graduates are leaders within and beyond the classroom, working to strengthen the profession and the field. The program takes a practice-based approach to teaching and learning that is grounded in scholarship. STEP has a national reputation for excellence in teacher education.
The Stanford University Graduate School of Education (GSE) is a top-ranked school of education, known for its prestigious faculty, rigorous graduate degree programs, and its impact on the quality of education across the world. The GSE is committed to developing leaders in education research, practice and policy. Our community includes over 60 faculty, 400 students, 200 staff, 14,000 alumni and countless people from the local and global communities we work with and impact.
STEP and the GSE seek a full-time Student Services Officer and Credential Analyst (SSO) for the Stanford Teacher Education Program (STEP). The SSO will advise teacher candidates on program, financial aid and degree progress, provide statistical data and reports for internal and external use, and participate in recruitment activities and admissions processes for STEP and GSE. The SSO will also be responsible for the advisement and implementation of STEP's practices and policies in compliance with California and federal credentialing and other regulatory agencies as well as STEP requirements. The SSO will further be responsible for making recommendations and resolving decisions on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, and academic services using defined policies and practices and professional knowledge. Position works closely with the entire STEP leadership team, as well as the GSE Academic Affairs team, and reports directly to STEP's Director of Clinical Work.
Your primary responsibilities will include:
Credentialing: Advise prospective, current and former students on all California multiple and single subject credential requirements and prepare related reports for program staff and leadership. Keep current and align practices with up-to-date federal, state, and institutional policies and regulations regarding teacher credentialing and student progress. Assist with accreditation program reviews for state and other agencies; gather and share information on credentialing and accreditation for use by Program Directors in program planning and curriculum development. Work with faculty and administrators to assure compliance with credentialing and other regulatory and program requirements. Cross-train additional staff to process credential applications and serve as backup.
Admissions and Outreach: Coordinate with STEP Directors and staff and GSE Academic Affairs team on recruitment and admissions process for STEP. Revise application material; prepare and distribute marketing materials; coordinate recruiting events. Communicate with applicants and prospective students. Manage all STEP communications to and events for applicants and entering teacher candidates. Collaborate with GSE staff on all materials and website for prospective and incoming students and on Admissions events.
Financial Aid: Advise prospective and current teacher candidates regarding eligibility for and availability of financial aid and strategies for meeting their financial needs. Work with the Financial Aid Office and Academic Affairs team to ensure smooth processing of financial aid packages to prospective and current teacher candidates. Coordinate allocation of fellowships to incoming students, process fellowships in GFS, prepare student award letters and reconcile STEP fellowship budget.
Degree Progress and Student Advising: Interpret and implement graduate program policies and advise STEP teacher candidates on University, School and Program academic requirements, policies and deadlines. Monitor student status and ensure that all academic requirements are satisfied in compliance with established timelines. Resolve academic discrepancies. Maintain student records, prepare documents and advising materials for student use.
Academic Services Administration: Collaborate with the GSE Academic Affairs team with major GSE student events that involve STEP teacher candidates and/or prospective STEP students, and other projects as assigned.
Program support: Work collaboratively with colleagues on a range of supportive projects to support the development and smooth operation of the program (eg admissions and recruiting, special events, alumni engagement).
To be successful in this position, you will bring:
Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
Advanced analysis and problem solving skills.
Advanced computer skills, including experience with Microsoft Office Suite.
Understanding of financial transactions.
Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
In addition, preferred requirements include:
Four-year college degree required, preferably in counseling, higher education administration, teaching or teacher education; advanced degree and/or teaching experience desirable; Knowledge of California state and Title II federal requirements for teacher credentialing preferred; Experience with admissions, recruitment and pre-matriculation advising activities preferred; The staff member will bring a commitment to collaborative teamwork and to the mission and vision of STEP.
Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
Reconcile complex issues; analyze diverse transactions from multiple sources.
Summarize data from multiple sources, prepare manage reports and presentations.
Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
Ability to interact effectively and tactfully with students and members of the academic community.
Ability to work with and honor diversity in all its forms.
The expected pay range for this position is $66,000 - 95,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
WHY STANFORD IS FOR YOU: Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Candidates should submit a cover letter (outlining why this position is of interest and they feel they're qualified) and a resume, along with the online application.
Finalists must successfully complete a background check prior to working at Stanford University.
Applicants to this position must be available to work in the United States without sponsorship for 2 years or more. OPT permit holders should confirm that they are eligible to work in the US at the Stanford GSE for two years or more. There's no visa sponsorship for this position.
Consistent with obligations under the law, the University will provide reasonable accommodation to any employee with any disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal opportunity employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or another other characteristic protected by law.
Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?