Career Center

The Office of the University Registrar is seeking a Business Analyst for Catalog, Calendar, and Scheduling who will report to the Associate Registrar of Student Records (Catalogue, Calendar, and Scheduling). The Office of the University Registrar are technical and functional experts on all functions of the Registrar's office including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements and business solutions.

This position serves as the supplemental interface between the Office of the University Registrar business area, divisional registrar offices, and contracted services, assisting in the functional areas of catalogue, academic calendar, and scheduling. The Business Analyst will fully understand business problems presented and recommend creative solutions. They will support tasks and projects related to data-driven decision making, focusing on data integration, integrity, mining, analysis, and reporting. In addition, this position provides functional support to The Office of the University Registrar team, collaborate with SEAM Registration team and contributes to the success of technical and functional projects.

Specific Duties & Responsibilities

Student Records Maintenance & Processing

• Serve as an expert and central resource on school's Registrar systems and data. Provide registrar-related functional support across all divisions as required.
• Provide functional support to the divisional registrar offices in maintaining vendor relationship and website pertaining to the catalogue, calendar, and scheduling.
• Lead catalogue communication with editors across all divisions. Collaborate with the divisional registrar offices to maintain list of page owners, editors, and approvers. Update roles and authenticate users as needed.

• Ensure data integrity and monitor entry, analysis, and report generation for adherence to established policies, procedures, and deadlines.
  
• Partner with divisions to ensure catalogue data is accurately reflected across all systems.
• Coordinate and execute program records maintenance throughout various systems.
• Maintain 10-year Academic Calendar website.
• Assist with creation and maintenance of catalogue end-user website.
• Research and resolve discrepancies in student information systems and other propagated systems. Recommend future systems improvements.
• Monitor, observe, and ensure processes and practices that actively safeguard student data (per the University's FERPA policy).

Other

• Run scheduled audit reports and provide support for data clean-up of student records.
• Administer data integrity and governance. Research and resolve discrepancies in reports. Recommend reporting improvements.
• Collaborate on the testing of new business solutions, documenting processes, and providing recommendations.
• Collaborate on other projects, e.g., registration, divisional events as needed, and other general office functions as assigned.

• Bachelor's Degree in Data Analytics, Information Systems, Finance, Accounting, or related field required.
• Four years of progressively responsible related experience. Four years of registrar's office experience, preferably in the area of catalogue, academic calendar, scheduling preferred.
  
• Experience working with cross-functional teams and process improvement.
  
• Experience working with Student Information System.
  
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Special Knowledge, Skills & Abilities

• Ability to maintain a positive attitude during stressful situations.
• Excellent oral and written communication skills.
• Working knowledge of Excel, Word, and Visio.
• Excellent organization skills and attention to detail.
• Well-developed interpersonal skills and ability to communicate effectively.
• Demonstrate discretion when dealing with sensitive issues.
• Flexible, able to work well under pressure. Must be able to meet deadlines and multi-task.
• Ability to analyze and resolve issues, including student data issues.
• Ability to collaborate and problem-solve regarding business process improvements and innovative solutions, and to oversee implementation of new solutions or systems.
• Can explain basic technical concepts to a non-technical audience.
• Ability to develop test cases and oversee user-acceptance testing.
• Functional experience with Student Information Systems and Microsoft Office Suite of programs (Word, Excel, SharePoint, etc.) is strongly preferred.
• Functional experience with OnBase or other document imaging software is strongly preferred.
• Functional experience with CourseLeaf CAT, CIM, and CLSS; CollegeNET/25Live or other catalog and scheduling software is strongly preferred.
• Knowledge of FERPA (Family Educational Rights and Privacy Act), and all laws, rules and regulations related to JHU policies is desired.

Classified Title: Business Analyst 
Working Title: ​​​​​​​Business Analyst for Catalog, Calendar and Scheduling   
Role/Level/Range: ATP/04/PD  
Starting Salary Range: $61,070-$83,900-$106,710 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 am - 5:00 pm 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/Mount Washington Campus 
Department name: ​​​​​​​University Registrar  
Personnel area: University Student Services 

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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