Department: Student Housing Residential Life (SHRL)
Position Open Until Filled
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
POSITION SUMMARY Under the general supervision of an Assistant Director of Residential Life, the Residential Life Coordinator (RLC) is responsible for creating and fostering an environment that inspires success for all students through transformative experiences. The RLC will also serve as an educational community standards officer for their residential community and as a resource to the general campus community for issues of student and campus resident life. California State University, Monterey Bay (CSUMB) is a residential campus therefore developing relationships and community as well as a sense of belonging and socially just inclusion to enhance student learning is central to the work of this position.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:
Leadership Development and Supervision: Directly supervise and evaluate 10-20 Resident Advisors (RA) and other paraprofessional staff as appropriate. Facilitate an environment of personal growth, leadership development and academic success through formal training sessions, one-on-one meetings, scheduled staff meetings and staff development opportunities. Communicate and clarify departmental, division and university goals and expectations in reference to the RA role. Support RAs individually and as a collective team to develop skills in relationship and community building, leadership, administration and achieving personal balance. Assist in the planning, development, and implementation of Fall, Winter, and Spring training for RAs. Plan and facilitate various staff training workshops for both professional and paraprofessional staff.
Individual and Community Development: Establish a positive atmosphere in the residential community that is conducive to student academic and developmental success. Promote the development of inclusive individuals and communities that are socially just and supportive of all aspects of identity. Provide support in the resolution of conflicts and encourage communication among staff and residents. Develop strategies in line with the SHRL and Student Life vision, mission and values to enhance residents' experiences while they live in the CSUMB residential community. Create an environment through staff and interactions that strives to support the Otter Promise by providing introductory and continual support and connection. Encourage students to grow toward personal autonomy and interdependence.
Counseling and Advising: Establish meaningful relationships with residents in the community and provide counseling when residents experience academic, personal, developmental and/or community difficulties. Refer students to appropriate university and/or community resources. Intervene and assist in the resolution of interpersonal and inter-group conflicts which may disrupt the normal routine of a residential community and student learning. Provide informal individual and group counseling to resolve roommate or community conflicts. Assist in establishing appropriate agreements/compromises to address student concerns. Keep supervisor informed of all noteworthy incidents occurring in the residential community, providing additional follow-up with students as necessary. Address behavioral concerns and emergencies appropriately.
Residential Learning and Development: In conjunction with SHRL Learning and Assessment staff, advise RAs on the development and implementation of learning strategies centered in the Residential Learning Outcomes (RLO) of communication, diversity and cultural competency, navigating systems, sustainability and wellbeing. Additionally, RLCs may be tasked with facilitation of Living Learning Communities (LLC) within their residential community. Academic focuses, specific identities, and personal interests are all showcased within CSUMB's Living Learning communities. Incorporation of faculty presence and campus/community partners should be integrated throughout efforts.
Administration: Perform a variety of administrative duties, including but not limited to, managing communications, budgeting, providing reports, check-in/out procedures, room transfers, assessing damage charges and sharing information with supervisors and colleagues. Scheduling, attending and facilitating meetings as well as time management of tasks is vital to this role. Collecting student data via anecdotal evidence and/or survey may also be required in order to make sound, data-driven decisions. Respond to daily requests for information and assistance from SHRL staff, residents, residents' supporters and campus/community partners. Recommend and initiate solutions to problems or issues in systems' procedures, ensuring residents' needs are continually met in a supportive, caring manner. Prior to each summer term, all RLCs, Assistant Directors and the Associate Director will assess student and departmental needs in order to determine appropriate summer responsibilities.
Student Conduct: Serve as a primary community standards officer for low level cases (level 1) across SHRL. The RLC will consult and partner with the department's Coordinator for Community Standards and Student Conduct Administrator to develop sanctions balanced between educational and restorative actions. Follow-up with residents regarding incidents and completion of sanctions will be often. Follow-up may consist of measures to maximize student learning and development, ensure community safety and/or ensure the wellbeing of those involved.
Crisis and Emergency Response: Serves on a campus-wide evening, weekend, and campus closure on-call crisis response duty rotation alongside fellow live-in professional staff members. Respond to a variety of needs such as crisis and emergency intervention, facility maintenance, health and safety concerns, support for the department's student staff members, as well as conflict resolution for on-campus residents. RLCs will confront University and SHRL policy and community standard violations when observed. This position will often complete Incident Reports (IR) and Campus Security Authority (CSA) reports to support the University's reporting and compliance efforts. Additionally, RLCs serve as Building Emergency Managers for the areas in which they are assigned.
Performs other duties as assigned.
(e.g. Attend workshops, conference)
PHYSICAL WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.
Work Location: 100 Campus Center, Seaside, CA 93955
KNOWLEDGE, SKILLS, AND ABILITIES
Successful candidates will possess: a working knowledge of student development theory, group dynamics, and current issues and trends in higher education; an understanding of student development, staff development, leadership development, and multicultural issues; working knowledge of management techniques and personnel practices; ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; ability to make decisions and carry through actions having implications with regard to departmental and university-wide goals; solid administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, PowerPoint, Gmail, Google Drive); effective interpersonal and communication skills; the ability to establish and maintain cooperative working relationships with students, faculty, CSU administrators, student organizations, private and public agencies and others; the ability to make reasoned and balanced decisions in moderately complex situations; the ability to rapidly acquire a general knowledge of the overall operation and functions of Student Housing & Residential Life, as well as the greater University Corporation, and CSUMB organizations.
Education and Experience:
Equivalent to a Bachelor's degree from an accredited college/university in a job-related field AND two years of experience in planning, coordinating or directing college-level activities for student services program or in a related field (live-in staff experience preferred such as a Graduate Resident Director or full-time Resident Director). Master's degree preferred.
Additional experience as live-in staff and Master's Degree in College Student Personnel, Higher Education Administration, Counseling, Sociology, or a related field highly desirable; demonstrated supervisory and leadership experience; experience advising student groups;
Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence; experience working with a multicultural population; familiarity performing community service learning; and demonstrated technical literacy.
Special Conditions of Employment
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current University Corporation employees who apply for the position.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are 'at-will' employment.
CSUMB is a smoke and tobacco-free campus.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.
Sensitive Positions - This position has been designated as a sensitive position with:
responsibility for the care, safety and security of people (including children and minors), animals and CSU property
access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. CSAs are employees whose job duties fall into one of the following categories:
Work in a campus police or security department
Are responsible for campus security
Are designated as the contact for reporting criminal offenses
Have significant responsibility for student and campus activities
Special License or Certifications and Conditions:
May require occasional evenings and/or weekend work.
Compensation and Benefits: The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available here(Download PDF reader).
The hourly hiring rate for this position is $21. Classification: Grade 4, Staff. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide(Download PDF reader) for details about sick time, vacation, and holidays. The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing
Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com
How to Apply: All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
California State University Monterey Bay (CSUMB), is a comprehensive public university committed to serving the diverse people of California, especially the working class, historically under-served, and low income populations. The university values an educational environment of cultural and linguistic diversity and gender equity; ethical reflection and practice; effective and experimental use of technologies as resources to people and catalysts for learning; and the integration of cross-disciplinary models enabling students, faculty and staff to engage in innovative instruction and coordinated service learning. The curriculum is organized around student learning outcomes. It is global in perspective, and of sufficient breadth and depth to meet local, regional, and statewide needs, specifically those of both isolated rural communities and inner-city populations. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community service. The campus is located on Monterey Bay, 100 miles south of San Francisco.