Job No: 526438 Work Type: Management (MPP) Location: Pomona Categories: MPP, At-Will, Full Time, Student Services
Type of Appointment: Full-time, Management Personnel Plan (MPP II)
Anticipated Salary Range: $96,000 - $115,000 Yearly (Commensurate with qualifications and experience)
Recruitment Closing Date: Open Until Filled
First Application Review Date: May 18, 2023
REQUIRED- All candidates must submit the following:
Resume or CV
University Housing Services is a department within the Division of Student Affairs. Student Affairs' purpose is to serve the Cal Poly Pomona community by providing intentional, student-centered programs and support services, creating opportunities that facilitate student development and enhance a student's sense of belonging at CPP. Student Affairs serves as a leader in the development of a dynamic, inclusive polytechnic university that facilitates learning, provides advocacy, and engages the diverse students we serve through divisional priorities grounded in equity, diversity, and inclusion. Priorities for the division include (1) engaging our diverse student population through intentional and transformative programs, services, and events and (2) developing student support and interventions that are equity minded and culturally relevant where students become empowered to discover and achieve their goals by developing self-advocacy skills.
To that end, University Housing Services in collaboration with our residents and staff seek to provide a learning-centered environment that enhances (1) a safe and welcoming community, (2) opportunities for growth, leadership, and student success, and (3) appreciation and empowerment for all backgrounds, beliefs and cultures. University Housing Services is responsible for delivering a comprehensive student housing experience through Leadership, Operations, Residence Life, Business Services, Conference Services, Information Systems, Marketing, and Facilities Management. The department has an annual operating budget of $45 million and houses 2,800 diverse students across 3 communities. There are 45 full-time professional staff members complemented by more than 150 student leaders.
DUTIES AND RESPONSIBILITIES:
Direct the vision, goal setting, and strategic planning of the office; Foster positive relationships with students, faculty, staff, alumni, and the broader community to broaden the scope and reach of the center.
Responsible for recruiting, training, and coaching a diverse staff of professionals and para- professionals who reflect the students being served and numerous diversity goals of the department.
Serve as the HEERA manager for hiring and performance evaluations.
Coaches them in such areas as leading change, leveraging core resources, developing synergistic and collaborative interrelationships, managing performance, mediating conflict, and cultivating within each unit a culture of evidence that emphasizes assessment, evaluation, and quality improvement. Create and oversee culturally relevant programs, training, initiatives, and events.
Oversee the monitoring and proper disbursement of a designated operating budget out of the Dormitory Revenue Fund Internal council and program council.
Manage day-to-day operations of the following areas and initiatives within Residence Life including but not limited to: Residence Life professional staff training, resident student leadership training, resident advisor training, plus carious training programs for student assistant staffs.
Student Government Advising for resident student government, interhall council, and various residence hall program councils. Ensure that election procedures of Interhall Council and Program Council members are within university guidelines, the lnterhall Council charter, and those of the Associated Students, Inc.
Interacts with the Chancellor's Office, and other University personnel identified as 'legal counsel' on a regular basis on issues pertaining to contract interpretation, residential policy, and student conduct.
Student Conduct and Crisis Crisis Intervention and Emergency Response:
Responsible for advancing conduct management through the use of technology.
Counsels students, staff, and parents in crisis situations, psychological emergencies, medical emergencies, and sexual assaults. Works closely with Counseling and Psychological Services, Survivors Advocacy Services, University Police, Student Health Services, the Office of Diversity and Compliance Programs, and the Office of Student Life to respond to these situations.
Ensures smooth referrals to Counseling and Psychological Services and other on and off-campus support services.
Interacts with the University personnel and local law enforcement officials on a regular basis to prevent, address, and manage crisis situations and emergencies.
With a high level of professionalism and tact, leads and guides the Pro-on-Call (Area Coordinator) and Resident Advisors during duty when highly sensitive situations arise. Oversee application of emergency operations (in the entire portfolio) with good judgement while creating solutions utilizing existing guidelines, and coordinating action among many constituents in a timely manner. Serve as Principal Building Marshall for the Main Housing Business Office and the Satelite Office(s).
Work closely with Facilities and the Emergency Prep Committee to ensure all staff members are trained for emergencies. Serve as the department point of contact for crisis situation and emergencies. Work closely with campus partners to ensure Clery Act Compliance. Establishes trainings, educational programs, and learning outcomes for crisis prevention and crisis management. Reviews trainings and programs quarterly with staff and student leaders to confirm that learning outcomes are met.
Student Behavior and Conduct: In partnership with the established policies of the California State University system, responsible for the judicial process and the administering of conduct to residents. Uses knowledge of due process, University-wide regulations, housing policies, landlord tenant law, and contract law.
Trains staff to effectively respond to conduct issues. Develops educational sanctions to promote community development. Serves to properly present 'notices to quit' or eviction notices to residents who significantly violate residence hall policies and procedures.
Inner Division & Cross-Divisional Partnerships
Facilitates a culture of evidence for the assessment and reporting of residential programs which include tracking quantity, attendance, frequency and providing appropriate reporting to demonstrate results in partnership with the DSA Assessment, Data and Evaluation Team.
Collaborate with the Office of Student Success, Dean of Students Office, Student Conduct & Integrity, ASI, and other campus stakeholders to build a culturally relevant framework for engagement and leadership programs (elements of academic achievement, student success strategies/skills, peer mentorship, health/wellbeing support, etc.).
In conjunction with the campus' Director of Student Conduct and Integrity and the Vice President for Student Affairs, determines venue for adjudicating cases that have university-wide impact.
Ensure all areas and initiatives provide culturally relevant academic, personal, and career related services.
Provide oversight in the development, administration, assessment, and evaluation of a comprehensive array of short and long-term programs, initiatives, and services in accordance with the division's strategic priorities in partnership with the DSA Assessment, Data and Evaluation Team.
Professional Development & Other Duties as assigned
Stays abreast of current literature, ongoing trends, demographic changes, laws and policies that impact the diverse student body.
Continually assess student needs and interests, as well as remain abreast of current, model practices in the field of student affairs as it relates to identity development, student behavior; utilize relevant data, scholarship, and student development theories/models in planning and developing programs and services designed to actively foster student learning and promote students' holistic success.
Capacity to research and identify current issues in higher education both locally and nationally; awareness and insight into emerging issues (basic needs, mental health).
Ensures staff have a professional development plan that incorporates and encourages best practices.
Participates in local, regional and national research and presentations pertinent to job functionality.
Attends conferences and professional institutes to stay relevant and build a professional network that enhances the potential for innovation at CPP.
Serve on divisional and campus-wide committees representing the office and advocate for University Housing Services; Respond to the needs of the campus community as needed in times of crisis. Complete additional duties as assigned.
Master's Degree in Counseling, Student Development/Personnel, Higher Education, Educational Leadership, or similar.
A minimum of five years of progressively increasing work in student housing, residential life, judicial affairs, student conduct, student life/activities, multicultural education, counseling, or similar.
Ability to read, write, speak, and present at a level appropriate to the duties of the position.
Demonstrated success in all responsible areas of the position.
Valid California Drivers License.
Thorough knowledge of Student Affairs, Student Housing, Emergency Response, and Crisis Management. Build community partnerships, conduct workshops, facilitate courses, and build strong relationships with faculty and administration. Develop and enhance academic initiatives, including College-Theme Communities and Living-Learning Communities.
Preferred Ed.D. or Ph.D. in Education, Counseling, Leadership, or related field. Preferred 2 years experience as an Assistant or Associate Director. Experience participating in emergency, on-call capacity high level crisis management, procedures, and follow-up protocols.
CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/.
Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml.
Cal Poly Pomona consistently ranks among the best universities in the country when it comes to quality education, affordability and career prospects for graduates. As an inclusive polytechnic university, we cultivate success through experiential learning, discovery and innovation. U.S News noted Cal Poly Pomona was eighth most diverse among regional universities in the West and tenth most diverse in the nation. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket.