Career Center

Associate Director Outreach and Recruitment

Job no: 525896
Work type: Management (MPP)
Location: Humboldt
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)




Associate Director of Outreach & Recruitment

Admissions
Job #525896
First Review Date: Wednesday, May 31, 2023

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.



(Job #525896) Administrator I, Associate Director - Outreach and Recruitment, Salary Range: $3,750 - $11,146 monthly. Hiring Range: $3,750 - $7,500 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in Admissions Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: https://apptrkr.com/get_redirect.php?id=4148441&targetURL=Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.



(Job #525896) Administrator I, Associate Director - Outreach and Recruitment, Salary Range: $3,750 - $11,146 monthly. Hiring Range: $3,750 - $7,500 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in Admissions Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Position Summary:

The Associate Director of Outreach and Recruitment reports to director of admissions, with primary responsibility for the development, implementation, and management of comprehensive K-16 outreach and recruitment plans that support Humboldt strategic enrollment objectives for undergraduate and graduate students. The role provides departmental leadership that collaborates and assists the director in the development and execution of recruitment and yield plans, efforts, and directs and evaluates the work of the market-focused recruiters including their familiarity, adoption, and utilization of the field-facing market framework. The associate director supervises the work of the recruiting team, volunteers, paid-student roles, and go to market partners. The role is responsible for coordinating and evaluating a variety of complex recruitment projects such as: demand generation and market engagement models for the field, compliance with and metrics associated with the aforementioned field-facing market framework, conferences, regional meetings, college fairs/nights, and CSU application and financial aid workshops. This role provides primary coverage in-market, in the absence of a recruiter. The associate director is a servant leader that actively coaches and develops their reports in a team-oriented environment characterized by a commitment to inclusiveness, collegiality, diversity, civility, and mutual understanding.

Key Responsibilities:

Recruitment and Yield

• Initiates and assists in development of recruitment strategies and yield strategies that directly serve the objectives of the strategic enrollment plan,
• Responsible for the day to day management of the recruitment team and their performance within a CRM-based, field-facing framework,
• Responsible for the design, administration, coordination, and evaluation of a comprehensive yield component as it relates to recruitment and outreach,
• Daily management of a diverse team as a developer, coach, mentor - in ways that create high-value customer connections on the part of all direct reports, arranges meetings, sets schedules, monitors activities and provides feedback to staff,
• Arrange and hold presentations to prospective students and their parents,
• Incumbent works directly with University faculty, administrators, staff and students in outreach efforts,
• Conduct visits at high schools and community colleges in local, regional, and out-of- state areas to provide current information on educational opportunities available at Humboldt regarding admissions procedures and entrance requirements, Polytechnic majors and academic programs, financial assistance including merit-based aid, housing, student life, athletic programs and career opportunities

Leadership

• Manages the department's recruitment and outreach budget and informs Director of Admissions and Strategic Planning of areas of concern or opportunities to invest.
• Determines policies and practices for outreach staff, monitors, evaluates and is accountable for program services in order to meet specific program goals and outcomes to include but not limited to: Preview Week Events, Humboldt First, Virtual Events, Spring Receptions, and Recruitment Events
• Supervision and lead search process to fill vacancies and make appropriate recommendation for hire. Trains, supervises and evaluates professional staff and interns
• Closely monitors staff to assure appropriate time on task
• Implements staff professional development programs and training modules; defines and determines staff responsibilities, work priorities, work assignments, daily tasks, and short and long-range plans based upon assessment of programmatic needs; develops and implements annual administrative work plan and evaluates annual work plans for subordinate staff
• Creates a team-oriented environment characterized by a commitment to inclusiveness, collegiality, diversity, civility and mutual understanding

Strategic Planning

• Supports the development of strategic planning that frames long range plans for department initiatives to align with CSU strategic initiatives and campus divisional goals.
• Based on assessment, incumbent provides recommendations on changes needed to show growth or removal of given efforts due to lack of return.
• Regularly meet with the Director of Admissions to assure that efforts are progressing in positive directions and provide feedback on any adjustments needed to address the goals assigned to the department.

Partnership Development

• Represent and speak formally on behalf of Humboldt and the California State University system at college advisement programs
• Meet with departments and Dean's teams for each academic college with the Director of Admissions and Strategic Communications.
• Interact effectively with students, staff, faculty, administrators and the general public
• Collaborate with off-campus partners such as County Office of Education and other educational partners that support potential prospective students.
• Incumbent maintains open channels of communication and strong collaborative relations

Other duties as assigned



Knowledge, Skills, and Abilities Associated with this Position Include:

• Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives.
• Demonstrated ability to develop complex models based on head count, revenue, and yield projections.
• Demonstrated experience building high-performing teams distributed across multiple markets.
• Experience working in defined markets with defined goals and objectives. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education.
• Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles.
• Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures.
• Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds.
• Demonstrated commitment to recruiting and hiring diverse candidates.
• Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education.
• An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work.

Minimum Qualifications:

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
• A minimum of three years of progressively responsible higher education experience and delivery of services and programs to students and external constituents.
• General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment.

Preferred Qualifications

• Minimum of three years' experience in outreach, recruitment, campus tours, market-based sales, and/or marketing.
• Customer relationship management (CRM) expertise, preferably Slate.
• A Master's degree in a related field is preferred with three years' experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials for first review is 11:55 p.m. on Wednesday, May 31, 2023.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a 'Campus Security Authority', pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

This position is a 'designated position' in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.' In reference to the full disclosure letter, please refer to HR 2010-08.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3318
Publication Date: May 1, 2023


Advertised: 01 May 2023 Pacific Daylight Time
Application Closes: Pacific Daylight Time

To apply, visit https://careers.humboldt.edu/hm/en-us/job/525896/associate-director-outreach-and-recruitment







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