Career Center

Program Coordinator, Community Development / TRIO


About Westfield State University:

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.


Job Description:

Campus Title: Program Coordinator, Community Development
State Job Title: Staff Assistant
Department: Center for Student Success and Engagement / TRIO
Job Code: HA5600
FLSA Status: Exempt
Funding: 7115-6014
Bargaining Unit: APA
Job Type: Full-Time, Permanent
Timeframe: 48 weeks
Shift: Monday-Friday, 9:00a.m.-5:00p.m.; Occasional nights and weekends
Regular Days Off: Saturday and Sunday
Supervision Received: Reports to the Director, TRIO Student Support Services Program.
Supervision Exercised: None.
Salary: $48,000-$52,000 (To commensurate with education and experience)

General Statement of Duties: Under the leadership of the Director, TRIO Student Support Services Program, the Program Coordinator will assist program staff in creating, overseeing, evaluating, and evolving academic initiatives, programs and services, and other activities that will support the mission of a federally funded TRIO Student Support Services project in accordance with the U.S Department of Education approved grant. TRIO SSS programs support the academic, career, financial, and personal success of first-generation college students, students with low income, and students with documented disabilities with a goal of persistence to graduation and preparation for professional career entry or graduate/professional school participation.

The Program Coordinator will be responsible for developing comprehensive academic and personal action plans with project participants in order to support their academic adjustment, decision-making, academic achievement, and persistence. This Program Coordinator position will have a special focus on Community Development via the coordination and promotion of programming and activities related to academic growth, leadership, social connection, and cultural awareness.

The Program Coordinator will work collaboratively with the Director and other project personnel to successfully achieve the goals and objectives of the project and of the position.

Duties and Responsibilities:
Duties include but not limited to:
Essential:

• Maintain a student caseload. Provide academic, psychosocial, career, graduate school, financial literacy counseling, coaching, and advising tailored to students who are first-generation college, demonstrate low income, and have documented disabilities.
• Develop academic and personal success plans with program participants taking into consideration individualized student needs and specific TRIO services. Provide collaborative support to students to assess their personal needs with financial literacy, issues affecting academic performance, and life after graduation.
• Assess participant academic performance. Teach academic skills and learning strategies as needed.
• Design, coordinate, and facilitate academic, personal development, social enrichment, cultural, and leadership programming using a range of modalities (e.g., in-person and online).
• Manage logistics of event planning. Collaborate with other campus entities as needed.
• Promote TRIO programming to program participants. Create and manage social media profiles/pages for the program on key social media platforms.
• Provide collaborative support to students to assess their personal needs with financial literacy, issues affecting academic performance, and life after graduation.
• Establish and maintain liaisons with important campus resources to ensure required services are provided to TRIO project participants.
• Maintain student files and electronic records in program data systems.
• Participate in the planning and implementation of a recruitment and persistence plan; uphold equal access to project services for participants.
• Attend periodic, relevant professional development opportunities.
• Participate in college-wide initiatives.
• Perform other duties and manage projects as assigned by Director, TRIO Student Support Services Program.

Requirements:

Required Qualifications

• Earned Bachelor's degree.
• A minimum of two years' experience working in undergraduate student support (academic coaching, academic advising, counseling, admissions, student affairs).
• Previous experience working with individuals with disabilities, first generation college students, and students from diverse socioeconomic and ethnic backgrounds.
• Knowledge of implementing effective study strategies and academic skills.
• Ability to work with sensitive and confidential student information.
• Well-developed oral and written communication skills; strong interpersonal and organizational skills.
• Basic competency in MS Office suite (Word, Excel and Powerpoint). Ability to independently maintain record keeping.
• Ability to work occasional evenings and weekends.

Preferred Qualifications

• Earned or in-progress Master's degree in a relevant field (Education, Behavioral and/or Social Science, Social Work, Higher Education Administration, Student Affairs Administration).
• Three or more years' experience working in undergraduate student support (academic coaching, academic advising, counseling, admissions, student affairs).
• Prior experience advising undergraduate students (strongly preferred).
• Experience working with a TRIO Program (or similar equal opportunity program).
• Knowledge of college/university academic and financial assistance procedures.
• Competency using Canva and/or other graphic design tools to design promotional materials.
• Demonstrated abilities to establish and maintain a productive working relationship with multiple constituencies across campus.
• Bi-lingual in English/Spanish.
• Experience with facilitation and design of presentations, workshops and/or seminars.
• Working knowledge of student management database systems such as BANNER, Degree Works, and BLUMEN.
• Westfield State University strongly encourages BIPOC applicants and applicants whose lived experiences and/or identities position them for success as effective advocates for TRIO students.

Additional Information:

Salary:
For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

State job specifications for this position may be found at the department of higher education website: http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.


Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

• Resume
• Cover Letter
• Contact information for three references *
• Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.

Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.

Covid-19 Requirements:

As a condition of employment, you will be required to complete an initial series of COVID vaccination (2 doses of Pfizer/Moderna or 1 dose of J&J) prior to coming to campus. Initial booster doses are strongly encouraged for everyone who is eligible. New employees will be required to provide proof of vaccination to Human Resources prior to onboarding. Employees who require a medical or religious exemption should email Tatyana Horne, Associate Director of Employee Benefits, Recognition & Transitions, at thorne@westfield.ma.edu.



To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=161817&CNTRNO=10&TSTMP=0





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