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Posted: 01-May-23
Location: Oswego, New York
Employment Type:
Organization Type:
Job Description:
Description of Department:
The Office of Student Orientation and Family Engagement (SOFE) designs distinctive programs for all new undergraduate students, which provide critical information, resources, and connections to the broader campus community. Additionally, SOFE facilitates the coordination of an extended orientation and welcome week (Laker Launch); supports the transitions of other student populations such as graduate students, international students, first generation students, etc.; develops and oversees family engagement opportunities throughout the year; and stewards the Division's student success initiatives.
Posting Date: April 28, 2023
Review Date: Review of applications will begin immediately and will continue until the position is filled.
Compensation: Minimum salary $47,000 (salary commensurate with experience) plus a full New York State benefits package.
Benefit Information: The State University of New York provides an excellent benefit package. Click here for more information.
Date of Appointment: As soon as possible.
In an ongoing commitment to staff well-being, the Coordinator for Student and Family Transitions has the opportunity to work a partial remote schedule of 4 days in office and 1 day remotely per work week during the academic year. Flexible remote work time during breaks in the academic schedule are also offered.
Description of Responsibilities:
Family Orientation
- Assist in the development, planning, and implementation of a high profile, dynamic, and student-centered orientation program for Family Supporters and guests at the start of the Fall and Spring semesters in collaboration with key campus stakeholders across all divisions.
- Assist in the development of engaging orientation schedules for family supporters and guests in collaboration with key stakeholders in academic life and student affairs.
- Assist in the recruitment, selection and training of a large and diverse undergraduate student leader team (Laker Leaders).
- Present at Family Orientation programs, representing both Student Orientation and Family Engagement as well as the university at large.
- Assist with the development and direction of a smaller scale winter welcome for parents and family supporters, collaborating with colleagues to deliver programs to both welcome new students and to provide mid-year success strategies and engagement opportunities for all students.
Family Engagement
- Plan and implement the Colleges annual Family and Friends weekend.
- Maintain communication with parents, families and support members that inform them of programs and resources that can help support their students.
- Assist in the implementation of a series of in-person and virtual opportunities for parents and families to engage them with the College, student resources, and the student experience.
- Manage the Laker Family Hub, a dynamic family communications platform designed to be the main source of contact for families and the campus.
- Serve as the primary Advisor to the Family Council, collaborating with Alumni and Development to oversee the advisory group of parents and family supporters who assist in retention and development efforts of the institution.
- Supervise the Family Engagement Intern - overseeing their work in the Laker Family Hub.
- Develop and chair a Family Engagement Committee, charged with bringing together key campus constituencies to further improve services and communication with parents and family supporters.
- Train campus colleagues on content management in the Laker Family Hub, soliciting content and relevant announcements for distribution to family supporters.
- Serve as a primary resource for the College to address family and parent questions and concerns, while referring issues to the appropriate SUNY Oswego offices.
- Develop and maintain communication with parents, families and support members that inform them of programs and resources that can help support their students.
Peer Mentoring
- Recruit, select, train, and supervise a large and diverse undergraduate student leader team to support and deliver Peer Mentorship program. (Peer Mentors)
- Implement an SSEI peer success coaching program collaboratively with the The James A. Triandiflou '88 Institute for Equity, Diversity, Inclusion and Transformative Practice, developing academic readiness, student involvement, and self-efficacy among student participants to increase their persistence and retention over the whole of their college experience.
Department-at-Large
- Partner with colleagues across campus and in Enrollment Management to advance the retention of students upon admission and once matriculated.
- Assist in the implementation, and coordination of Laker Launch Welcome Days, especially in regards to parent and family engagement.
- Serve on a variety of college committees, as assigned.
- Assist in the development and implementation of initiatives within all programs to promote diversity, equity, and inclusion; and engagement and student success.
- Recruit, select, train, and supervise a team of undergraduate student leaders who serve as the primary point of contact for incoming students, parents, and families. (Transition Coaches)
SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the incumbent will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.
Requirements:
Required Qualifications:
Bachelor's Degree at time of appointment
Preferred Qualifications:
- Relevant post-graduate degree and/or 1-3 years professional experience in student affairs, communications, or a related field
- Prior experience in Parent and Family Engagement programming
- Demonstrated understanding of how to increase student sense of belonging and engagement
- Effective organizational, written and verbal communication skills
- Ability to work with computer-based communication and programs
- Spanish language proficiency
At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan.
As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)
Visa sponsorship not available for this position.
Official transcripts are required at time of appointment.
