Career Center

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:

Kirkwood's Learning Services strives to foster the academic success of every student at the College. The associate director will work with the dean to design and operate a new learning commons model that provides welcoming environments and supportive services with the goal of encouraging academic excellence among all learners at the College. The associate director will provide leadership within the College that informs a culture of supported academic achievement in which all students expect to encounter learning assistance services and programming. The associate director will develop and manage a dedicated team composed professional and peer coaches who support learners within the learning commons and remotely. This position ensures that programming and services are readily available to meet the unique and changing learning needs of the diverse populations of students at Kirkwood with the goal of improving student success outcomes.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

• Assist in developing, implementing, and updating the goals of the learning commons aligned with the College strategic plan and the priorities of Academic Affairs
• Develop and initiate programming and services that meet program goals and that engage the College and the communities it serves
• Lead assessment of program outcomes and use data to inform decisions
• Develop collaborative partnerships on campus that align with the program's objectives, including with faculty, staff, students, and organizations across the College and its partners
• Provide general oversite of the learning commons; through leadership and direct practice, ensure excellence in the operations and the services offered by the program
• Supervise the staff at all locations, including hiring, managing, and conducting performance appraisals
• Provide direct student services such as academic coaching, subject matter tutoring, and referrals
• Formulate and implement marketing and communication plans
• Manage budgets related to employees and learning commons activities
• Assist in providing for proper facilities, equipment, and materials to meet the needs of the program and the students it serves
• Serve on college committees; participate in meetings, training and professional development opportunities, including those required by the College
• Maintain expertise and stay current about Kirkwood programs, courses, policies, and procedures
• Maintain expertise and stay current about best practices and trends in the field of learning support centers
• Visit classrooms and regional centers as needed for student and faculty support
• Regular and consistent attendance at work
• Perform other related work duties as assigned

• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences
• Be able and willing to represent the College in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve
• Assume responsibility; deal effectively with problems and exercise independent judgment when making decisions
• Be a creative, energetic and self-motivated individual with excellent organization skills. Strong oral and written communication skills
• Work efficiently and effectively in an atmosphere of frequent interruption
• Possess strong human relations skills, including ability to engage with diverse personalities, cultures, and academic backgrounds
• Establish and maintain a good working relationship with students, faculty, staff, administrators, and general public

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

• Master's degree
• 2 years of experience in a student-facing or customer-facing role

• Managerial or leadership experience highly desired
• Experience in an academic support role preferred.

Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.