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Posted: 28-Apr-23
Location: Los Angeles, California
Salary: Open
Internal Number: REQ20132696
The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the âTrojan Family,â which is comprised of the faculty, students and staff that make the university what it is.
USCâs Dana and David Dornsife College of Letters, Arts & Sciences Department of Economics is seeking a  Student Services Advisor II to join its team. In their advising role, the Student Services Advisor II is committed to the overall success of assigned undergraduate students majoring and minoring in Economics. Specifically the Student Services Advisor II helps students understand degree requirements; develop, cultivate, and transform academic goals and educational plans; understand academic policies and procedures; select additional majors and minors; explore curricular and co-curricular opportunities (i.e., research, study abroad, service learning, etc.); integrate career development opportunities, address concerns and challenges that impact academic success; connect with faculty members and university resources.
Additionally, this senior level advisor will help provide support and guidance to new advisors while also supporting the needs of the Department of Economics.
Duties for this position may include:
- Provide academic advising for undergraduate students. Specifically advise students on degree requirements, curriculum, course selection, transfer credit evaluation, and degree related opportunities (i.e. research, study abroad, internships, etc.)
- Aide in the retention and graduation of major students through effective advisement practices and preparing course plans (semester and yearly)
- Develop and maintain expertise on university related policies and procedures pertaining to curriculum, transfer credit, degree requirements, course evaluations, petitions, and    other student services
- Monitor student performance, degree progress, and records
- Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services. Liaise with other offices on behalf of students to facilitate problem resolution
- Stay abreast on major curriculum, course offerings, and department related opportunities
- Work with at-risk students
- Develop and maintain relationships with department faculty and administration
- Interface with parents as needed and provide resources to facilitate problem resolution
- Represent department at all new student related events, including welcome events and new student orientation
- Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking
- Assist with planning various academic and co-curricular programs
- Mentor and train entry level academic advisors in the department
- Prepare department related reports pertaining to retention and graduation
Successful candidates will have strong communication and organization skills, as well as have demonstrated a genuine interest academic advising and commitment to student advocacy.
Minimum Qualifications
- Bachelorâs degree. Combined experience/education as substitute for minimum education
- Minimum of 3 years experience providing academic advising in a higher education setting
- Minimum Field of Expertise: Student personnel administration, academic advising
Preferred Qualifications:
- Masterâs degree in Student Affairs, Higher Education, Counseling or Related field
- Knowledge of USC programs, services and software
- Ability to work in a fast-paced and team-oriented environment
- Possess the flexibility in the face of changing priorities
Required Documents:
- Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
Hourly range: The hourly rate range for this position is $34 - $37. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidateâs work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Required Documents and Additional Information:
- Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
- Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
- USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The University of Southern California is an Equal Opportunity Employer that Values Diversity.
Minimum Education: Bachelor's degreeAdditional Education RequirementsCombined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Skills: Directly related experience in student services and programming with ability to leadPreferred Education: Master's degreeDoctorate
