Career Center

Scheduled Hours

37.5

Position Summary

This position is responsible for coordinating many on-going and annual projects within the Office of the Registrar at the Brown School.

Responsible for coordinating and scheduling MSW, MPH, MSP and PhD courses, supporting projects, and new initiatives. Maintain an office/working environment conducive to the students' learning experience and overall expectations of the School. Commitment to higher education. Experience in automating processes to improve efficiency. Ability to work with a diverse student body, as well as faculty, administration and program leaders throughout the School and University, while managing multiple tasks that are subject to interruptions by students, faculty and staff requesting assistance. Ability to adapt to increased workload during peak times. Must be highly customer {student) service oriented.

This position is responsible for coordinating many on-going and annual projects within the Office of the Registrar at the Brown School.

Job Description

This position must participate at commencement ceremonies. Some Saturday hours may be necessary.

Primary Duties & Responsibilities

• Coordinate Course Scheduling for MSW, MPH, MSP, and PhD Courses
• Manage teaching invitations, assign course times to avoid conflicts, assign classrooms, and onboard adjunct faculty. Support the Brown School Registrars Office. Respond to student, staff and faculty initiated requests (email, phone or in person) in a timely, diplomatic manner using tact and discretion while exercising sound judgment in dealing with sensitive situation. Provide support to new and/or current projects generated from the Registrarâ™s Office or other departments within the Brown School or Washington University as a whole.
• Provide administrative support to adjunct and visiting faculty including course administrative services.
• Administer and oversee the process of Proficiency Exams for incoming students. Including timely scoring and reporting results to students and the Registrarâ™s office with tracking for historical purposes, coordinating with volunteers for proficiency exam dates to match with Admissions on student tours.
• Update and maintain the degree audit system for students ensuring all cohort degree requirements have been met.
• Coordinate with Field Education to get practicum grades submitted for each semester.
• Maintain online grade records.
• Maintain student records via KnowledgeLake and upload new files. Work with Admissions for incoming admitted students and uploading their electronic files.
• Maintain student letters and verifications as requested.
• Monitor registration process (dates, credit caps, etc.).
• Monitor student graduation requirements and serve as liaison with the Office of the University Registrar with regard to the students' last semester. Communicate, follow-up, guide students and faculty/staff on student status by forecasting and developing leading indicators of anticipated results. Provide leadership and advisory information to administrators, deans, and faculty regarding student status. Support Academic/Student Affairs in graduation process for Fall and Spring Commencement ceremonies.
• Input and coordinate WUCRSL information; create new course listings, cross-listings with other departments and section information. Post proposed course offerings and other documents on Inside Brown. Solicit, edit and post course outlines on Canvas. Schedule classes in EMS.
• Create and administer proficiency exams on Canvas Platform. Enroll students, monitor and communicate results to students. Update student record. Maintain a Policies and Procedures Manual and maintain a web-based site for relevant student records information.
• Create and manage semester Exit Surveys for graduating master students. Provide deans with results and year to year comparison. Research and provide teaching data as requested.
• Provide administrative support to the Assistant Dean of Student Affairs which may include managing the Assistant Deanâ™s calendar and email; scheduling meetings and preparing materials for appointments, coordinating travel, organizing ground/air travel, accommodations, preparing materials, completing expense reports and drafting and finalizing correspondence, presentations and reports while maintaining confidentiality.
• Communicate with alumni regarding degree and internship certification for employment and state licensing.
• Perform other duties as assigned

Preferred Qualifications

• Bachelorâ™s degree.
• Academic administrative experience.
• Demonstrated ability to relate to a wide range of constituents, including students, faculty and other University personnel and public groups.
• Strong working knowledge of software programs including Microsoft Word, Excel and PowerPoint.
• Ability to set priorities and manage multiple tasks that are subject to interruptions. Strong attention to detail. Strong oral and written communication skills. Outstanding judgment and ability to make decisions.
• Proficient skills in the use of Microsoft Office Suite. Problem Solving. Well-organized. Excellent calendar management skills.
• Ability to meet deadlines in a high-pressure environment.
• Ability to work independently and move along institutional initiatives without supervision.
• Excellent customer service skills and the ability to perform exceedingly well in a fast-paced environment with occasional tight deadlines.
• Ability to interpret, apply, explain and reach sound decisions when faced with a student issue, in accordance with Brown School policies.
• Ability to work with people from different cultures and various levels of English language skills.
• Excellent listening skills to be able to identify and match priorities of student needs with Brown School policy as well as work within team environment to incorporate different styles and expertise.
• Good organizational skills to set priorities and meet critical deadlines.
• Excellent time management skills.
• A keen eye to efficiency in the workplace.
• Ability to adapt to change and make meaningful contributions to othersâ™ work efforts.
• Good conflict resolution skills. Ability to work under pressure and with tight deadlines. Ability to work collaboratively with the Schoolâ™s faculty, staff and administrative team. Ability to exercise discretion and maintain absolute confidentiality. Sensitivity to student needs.

Required Qualifications

• High school diploma or equivalent high school certification.
• Three years of relevant experience.

Grade

G08-H

Salary Range

$20.15 - $31.26 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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