Administrative Assistant – Enrollment Operations and Student Services
Location: Pittsburgh, Pennsylvania
Salary: Commensurate with experience
Higher Education Institution
Internal Number: 30369
This position reports to the Assistant Vice President of Enrollment Operations and Student Services through the Director of Business and Administration and supports the administrative functions within Enrollment Management. This employee will be expected to perform a number of vital roles based on the undergraduate and graduate admission cycle. This individual is responsible for the performance of advanced assignments and special projects in support of the Enrollment Management Group. Administrative work requiring initiative and independent judgment. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management. This role will be cross-trained to assist in all areas of enrollment management and to specifically assist the Enrollment Leadership Team with the execution of their administrative needs and initiatives.
As a condition of employment, Duquesne University requires all new employees —full-time and part-time, including adjunct faculty—to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment.
New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact email@example.com. Employees with approved exemptions will be required to be tested on a regular basis.
DUTIES AND RESPONSIBILITIES:
Supports administrative functions of the Enrollment Management Group which includes Undergraduate and Graduate Admissions, Financial Aid, Campus Events and Visit Services, Operations and Student Services, and Military and Veterans Student Services.
Supports operational and processing effectiveness for the enrollment division.
Prepares and maintains the enrollment management calendar and administrative duties associated with the enrollment management calendar.
Provides assistance and organization for the office, including, but not limited to, supply orders for all units within EMG, tracking inventory of marketing materials and submission of orders, reconciliation of budget expenses, maintenance of division tasks, and process and distribution of daily mail to EMG staff.
Serves as a liaison for the Enrollment Management Group to the Cashiers and Student Accounts office with new enrollment deposits.
Processes deposit documents and deliver deposits to cashier’s office as necessary.
Provides assistance with onboarding program for new employees, including scheduling sessions, securing space and required technology, compiling training materials.
Provides administrative support of all training sessions within EMG.
Participates in various admissions events (i.e., DUQ Days, Accepted Student Days, etc.). Some events may be held outdoors and on weekends.
Serves as a back up to the Assistant to the SVP of EMG and provides administrative support.
Completes other duties as assigned.
Minimum 1 year of experience in admissions or student services at the college/university level or closely related environment dealing with the public.
Prior experience as office manager, administrative assistant, or similar position. Preferred qualifications:
Knowledge of PC and Microsoft Office Software; familiarity with Slate and Banner preferred.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Strong communication skills, both oral and written
Attention to detail and accuracy while multi-tasking
Strong organization skills
Data entry, scanning and indexing
Ability to make decisions in accordance with established policies
Ability to be proactive, strategic and deadline-oriented in a complex organization
Professional demeanor with the ability to deal with people in a courteous and tactful manner regardless of circumstances
Ability to work overtime and some weekends during peak application receipt and processing periods
Motivation to work harmoniously with a diverse group of highly qualified team members
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.