Job No: 525906 Work Type: Management (MPP) Location: Pomona Categories: MPP, At-Will, Full Time, Student Services
Type of Appointment: Full-time, Management Personnel Plan (MPP III)
Anticipated Salary Range: $115,560 to $123,612 annually (commensurate with qualifications and experience)
Recruitment Closing Date: Open Until Filled
Next Application Review Date: May 10, 2023
REQUIRED- All candidates must submit the following:
Resume or CV
The Registrar's Office is responsible for the security, integrity, and accuracy of academic records, degree progress and evaluation services, and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office provides comprehensive service-oriented programs and services to undergraduate, graduate, and credential students and the campus community. As an integral part of Enrollment Services, this office plays a key role in enrollment planning and student success, in conjunction with other campus constituents.
DUTIES AND RESPONSIBILITIES:
Leadership, strategic direction, and management of the Registrar's Office.
Ensure compliance of policies and procedures with federal, state, CSU, and campus policies and regulations, including Title V of the California Administrative Code.
Provide oversight for the integrity, security, and maintena.i1ce of all student academic records.
Serve as the University's authority on FERPA articulation, registration and degree completion.
Participate as a key member of enrollment planning and management efforts through communication and collaboration with other
Enrollment Services offices and other key campus constituents.
Actively engage and collaborate with Academic Deans, Associate/Assistant Deans
Department Chairs the Academic Senate, other campus leaders, faculty, and staff in developing student- centered academic policies and processes that facilitate student success.
Responsibility for the planning, development, implementation, assessment and effective delivery of comprehensive and service-oriented programs and services for current and former students and the campus community. Implement technology to streamline business processes, improve services for students and the campus community and increase student success and the timely graduation of students.
Ensure a culture of service through current knowledge of best practices and clear expectations. business process review, training and development of staff, and continuous quality improvement to achieve efficient and effective services. Identify innovative strategies that will eliminate administrative impediments and support student success and timely graduation. Communicate and consult with key campus constituents throughout the development, implementation, and assessment of programs and services.
Direct the development and distribution of reports and dashboards to assess the accomplishment of immediate and long-range objectives.
Management oversight for the development, enhancement, and maintenance of the student record and evaluation system within an integrated campus-wide database system. This includes the planning, delegation, monitoring, reporting, and assessment of technology, and process implementation and enhancements. Responsible for overseeing the accuracy and ongoing maintenance of the Degree Progress Report (DPR) and related reports.
Management oversight for the development, enhancement, and maintenance of the student record and evaluation system within an integrated campus-wide database system. This includes the planning, delegation, monitoring, reporting, and assessment of technology, and process implementation and enhancements.
Responsible for overseeing the accuracy and ongoing maintenance of the Degree Progress Report (DPR) and related reports.
Support university and divisional goals, initiatives, and activities. Serve as a representative of the Division on campus-wide committees.
Promote and support a departmental culture that embodies the mission, vision and values of the division and university.
Provide leadership of the GI 2025 initiative and support student success and the timely graduation of students.
Master's Degree or comparable higher education and/or experience
Minimum five years of progressively responsible leadership experience in successful planning, management, and administration of a comprehensive Registrar's Office, as a Registrar, Associate Registrar, Assistant Registrar, or an equivalent position in a higher education setting.
Demonstrated knowledge and experience of the principles, practices, and procedures of the Registrar, including strategic and fiscal planning and monitoring, and the supervision and development of staff in a complex and diverse workplace. Experience with the development of policies, plans and initiatives.
Evidence of strong leadership and management skills.
Demonstrated effectiveness in management, supervision, and staff development.
Strong service orientation in working with faculty and university departments.
Success in record of administration, including assessment, strategic planning, and the ability to lead and manage organizational change.
Excellent interpersonal and communication skills.
Comprehensive knowledge of Registrar related functions and processes, including the technology and software applications used to manage workflow.
Knowledge of federal, state, CSU, and university regulations related to the management of student academic records.
Demonstrated experience with the systematic review and implementation of business processes, customer service, and the effective utilization of technology to make informed decisions, manage and integrate workflow, and support student success initiatives.
Demonstrated ability to utilize and enhance information/technology applications, with strong knowledge of information management systems, designs, and applications.
Ability to develop, implement, and interpret comprehensive and meaningful reports and dashboards.
Ability to work effectively with people and diverse backgrounds and to collaborate across organizational lines.
Strong program management skills with an attention to detail and good problem-solving skills.
Ability to understand and interpret data and troubleshoot functional/technical issues related to records data.
Experience managing staff in a collective bargaining environment
Knowledge of and successful experience with shared governance and faculty leadership committees'
Strong business and technical skills, including financial management and budgeting.
CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/.
Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml.
Cal Poly Pomona consistently ranks among the best universities in the country when it comes to quality education, affordability and career prospects for graduates. As an inclusive polytechnic university, we cultivate success through experiential learning, discovery and innovation. U.S News noted Cal Poly Pomona was eighth most diverse among regional universities in the West and tenth most diverse in the nation. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket.