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Director of Operations
Location: Chicago, ILJob Description:Directly responsible for the hiring, supervision, and performance of Assistant Directors of Operations (5 FTE).Indirectly responsible for the performance of approximately 100 front desk clerks (unionized work force) and directly responsible for 1 courier (FTE) in the delivery of residence hall operations and services.Supervises and leads managers and staff by developing programs and initiatives that meet staff professional and technical training needs, provides coaching and guidance, conducts or oversees the annual performance appraisal process, and proactively addresses performance issues as required.Serves in an on-call capacity to support senior staff emergency response during evenings, weekends, and h


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