Career Center

Position will provide strategic direction and outreach, as well as coordinate and provide targeted individual support for all Non-Traditional/Post-Traditional learners during the admissions and onboarding process across a broad range of student sectors (undergraduate, transfer, graduate, online, etc.). The role involves a high level of collaboration with internal and external partners to meet aggressive enrollment goals.

Major Duties and Responsibilities

· Conduct data analysis and research in order to create and refine strategies to increase the enrollment of Non-Traditional/Post-Traditional (NTPT) students in both undergraduate and graduate programs.

· Identify improvements to the policies, systems, and resources needed to best serve NTPT students and work with related campus offices to realize needed changes based on industry best practices.

· Research and advocate for the implementation of retention practices focused on NTPT students

· Develop comprehensive outreach, marketing, and recruitment programs for the University's adult degree seeking, non-degree, and certification in all delivery modalities.

· Create and coordinate strategic initiatives for increasing the number of transfer students coming from sources beyond the North Carolina Community College System.

· Serve as an engaged leader within the relevant Strategic Enrollment Management committees.

· Serve as a deputy manager and support for the Executive Director of Online Learning, Academic Outreach, and Academic Innovation (OLAOAI).

· Consistently collaborate with the Director for Undergraduate Admissions and Assistant Dean for Graduate Admissions.

· Implement and manage the Target X CRM for OLAOAI.

· Manage the proactive outreach and recruitment for ECU's Finish (Part Way Home) program.

· Serve as the ombudsman for incoming and continuing undergraduate adult, readmit, post-bac, NTPT transfer, second-degree students, and graduate students.

· Assist new NTPT students with navigating all activities related to onboarding.

· Assist with coverage of ECU's on-site offices at military installations on a regular basis.

· Serve as a key NTPT student advocate.

· Coordinate with admissions representatives and Director of Admissions Operations to refine practices to recruit NTPT students through a wide variety of activities and extensive follow up communications.

· Coordinate with Associate Director of Military Outreach regarding implementation of military recruitment strategies at key military installations in eastern North Carolina.

· Collaborate with key stakeholders (including but not limited to ECU Online) to develop a plan which includes barrier reduction strategies, goal setting, and providing a soft hand-off once NTPT students are enrolled.

· Work with members of the Office of Undergraduate Admissions and the Graduate School to coordinate complimentary recruitment activities.

· Maintain extensive partnerships with academic units to ensure the University offers classes in the majors and formats sought by NTPT students.

· Other duties as assigned to meet the university's strategic enrollment goals.

This position is contingent upon available funding.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Two to three original letters of reference are required for employment. Please be aware that if selected as a candidate of choice, an automatic e-mail will be sent to the individuals entered in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

Applicants must be currently authorized to work in the United States on a full-time basis.

· Post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities related to tutoring, supplemental instruction, or direction of programs that enhance educational experiences of enrolled or prospective students, will accept an undergraduate degree and 2 or more years of experience.

· Experience recruiting students into higher education institutions.

The Office of Online Learning, Academic Outreach, and Academic Innovation is a multifaceted office within the university engaging with a variety of internal and external stakeholders. The office respects, understands and responds to the unique demands of all types of learners and is committed to ensuring access, engagement, and success for those learners. The office supports the university in its leadership role in the areas of distance and technology enhanced learning, both in our region and beyond. The educational and economic development of the citizens of its service area is a focal point for the office. The office conducts its activities in partnership with all units of the university and encompasses distance and online education, National Council State Authorization Reciprocity Agreements, Experiential Learning Inventory (ELI), the ECU Proctoring Center, the Testing Center, and Military Outreach. Additionally, the office serves as the centerpiece of ECU's Collaborative for Online Learning, a campus-wide network of services and supports that provide points of access and engagement for both students and faculty in the online learning space with the stated end goal of ensuring success of all in the university online ecosystem.