Career Center

University of Idaho

Assistant Director of Operations & Member Services

Location: Moscow

Division/College: Student Affairs

Employee Category: Exempt

Pay Range: $46,072 per year or higher depending on education and experience

FTE: 1

Full/Part Time: Full Time

Position Summary:
Reporting to the Director of Recreation and Fitness Services, the Assistant Director of Operations and Member Services is responsible for the day-to-day management of facility operations, member services, and guest-related functions in the Student Recreation Center for the department of Recreation and Wellbeing. The Assistant Director oversees the administrative functions and management of policies, programs and services that impact and enhance student life, department goals and learning outcomes. They provide leadership by recruiting, training, scheduling, supervising, and evaluating student Facility Attendants and Student Managers. The Assistant Director oversees equipment purchases, development of policies and procedures related to risk management, onsite supervision of facility functions and events and membership recruitment. This position will manage scheduling of the Student Recreation Center and oversight of high-quality customer service. The position will collaborate and create partnerships on and off campus to enhance student recreational needs and support student development.

Minimum Qualifications:

• Bachelors degree in recreation administration, sport management, exercise science, higher education, physical education or business

• Three years experience in recreation and facility management or the recreation program development field
• Experience in supervising, training, hiring, and evaluating operations and/or recreation programming staff
• Experience with facility scheduling
• Experience evaluating and assessing program outcomes
• Experience developing, recommending, and evaluating program and operation procedures and recommending change
• Experience with management of member and fitness services software like RecTrac
• Experience performing work independently creating programs and services that serve the community
• Experience using computer software and applications for word processing and database management

Preferred Qualifications:

• Masters degree in recreation administration, sport management, exercise science, higher education, physical education or business
• Member of NIRSA or relevant professional organization
• Working knowledge of fire safety hazards, building life-safety systems, security procedures , crowd control, evacuation, multi-activity area monitoring and safety issue
• Experience in student development through fundamental principles, theories and models
• Experience developing and managing budgets
• Experience with adaptive or therapeutic recreation facility services to ensure effective and accessible membership experiences
• Experience developing and delivering fitness classes, fitness program membership services, and personal training program management
• Ability to teach a wide variety of fitness classes
• Experience administering risk management practices for recreation programs
• Experience developing and implementing recreational programs to culturally diverse population

Physical Requirements & Working Conditions:

• Applicant must have the physical ability to bend, stoop, lift, carry and/or otherwise move items weighing approximately 50 pounds

Applicant must have the physical ability to bend, stoop, lift, carry and/or otherwise move items weighing approximately 50 pounds


Required Licensures, Certifications or other


Posting Number: SP003879P

Posting Date: 04/12/2023

Closing Date:

Open Until Filled: Yes

Special Instructions:
To be considered your 'Letter of Qualification' must address each of the required qualifications. Additionally, please provide information in support of your application regarding the preferred qualifications as relevant.

For 1st consideration, please apply by May 15, 2023.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.







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