Thank you for considering employment with Southside Virginia Community College (SVCC). We are committed to attracting and retaining a diverse workforce that enhances our status as a recognized Great College to Work For by the Chronicle of Higher Education for 12 years! With the goal of ensuring the equal educational opportunity for all students, SVCC embraces diversity among our students, faculty, staff and the communities we serve as an integral part of our history, a recognition of the complexity of our present state and a call to action for a better future.SVCC is located in a rural setting of rolling hills, pine and hardwood forests, and farmland. There is easy access to nearby metropolitan Richmond, Virginia, the stateâ™s capital, as well as Raleigh, North Carolina, and Lynchburg, Virginia. The area is famous for its two lakes, Gaston and Kerr, and a multitude of state and national parks which offer recreational opportunities such as fishing, boating, skiing, jet-skiing, hiking, horseback riding, picnics, and relaxation. The area also offers sports arenas for baseball, softball, soccer and beautiful golf courses. There are cultural activities including various theaters and arts councils offering concerts, plays, and live entertainment, and there are many local festivals held throughout the year.Job Description:Interested in a career assisting students with academic success and educational planning?SVCC is seeking an Education Coordinator to manage the operations and activities at the Southern Virginia Education Center (SVEC) associated with Enrollment Management and Student Success (EMSS) functions in order to assist students with college onboarding, academic success, educational planning, community resources, and wraparound support. The incumbent will support the goals and objectives of Southside Virginia Community College's Strategic Plan. The SVEC Education Coordinator will provide comprehensive student services including enrollment management, recruitment, retention, admissions, registration, financial aid, advising, student conduct, community outreach, emergency response, and center operations. This position leads in the creation of a student-centered learning environment, as well as a culture of professionalism, operational effectiveness, continuous improvement, teamwork, inclusiveness and respect among students, faculty, staff, and external college stakeholders. The coordinator serves as the primary SVCC contact for programmatic offerings at the SVEC and collaborates with other college personnel on matters related to student service and instructional delivery, credit, and non-credit class scheduling.Some of the duties include, but are not limited to:Site ManagementProvide day-to-day on-site supervision for facility operations, reception/information functions, scheduling of classrooms and other relevant spacesCoordinate with security and maintenance to help ensure the safety and upkeep of the siteRoutinely analyze and evaluate site operations to maintain overall operational quality and excellent customer service, conferring with operational unit supervisors when appropriateServe as the central point of contact for emergency management communications, functions, and activitiesCoordinate with academic affairs and workforce program leadership to make data-informed decisions that support effective course/program scheduling patterns at the siteStudent SupportProvide direct, student-centered services in the areas of admissions, outreach, recruitment, enrollment, financial aid, and advisingSupervise the delivery of student services for the site to address student needs with a combination of in-person, online, and technical resourcesServe as a Student Judicial Officer to address student issues or concerns; responsible for serving as the first point of contact for student complaints at the centerPlan and implement career fairs, and other student/guest-related gatherings and events to bolster the visibility and viability of the centerInitiate and maintain partnerships with various SVCC service departments and stay current with all policies and procedures for the purpose of addressing time-sensitive student requestsCollaborate with the Student Experience Department to ensure operational quality in areas of recruitment, onboarding, new student orientation, and student activitiesProgram Management & EvaluationManage part-time and full-time staff as appropriate, creating a relational team that reflects the college's values, supporting the transformative student experienceProvide intentional cross-training protocols for continuous improvement and professional development for staffResponsible for developing the site operational budget and implementing actions to meet strategic plan objectivesContinuously assess and evaluate the effectiveness of programs and activities; use assessment results to continuously improve systems and student experiencesUse enrollment data and trend analysis to recommend and advocate for credit and workforce course offerings at the centerExternal RelationsCoordinate with college stakeholders to support external partnerships with the community that promote program delivery for dual enrollment, workforce development and student successServe as a college-wide, primary point of contact and conduit for information and communication related to the SVECDesign, implement and lead highly visible, year-round targeted student recruitment functions and engagement activities at the centerDevelop and maintain strong relationships with alumni, community organizations, businesses, high schools, and colleges/universities to maximize educational pathway, new student recruitment, and experiential learning opportunitiesPresent information to faculty, college leadership, corporate/industry leaders, K-12 partners, and public groups as applicable
Bachelorâ™s degree in related field or a combination of equivalent education and experienceValid driverâ™s licenseExperience working with racially, ethnically, economically and age-diverse individualsKnowledge of admissions requirements, registration and enrollment processes, outreach and recruitment, financial aid opportunities and applicable federal guidelines, including the Family Educational Rights and Privacy Act (FERPA)Knowledge and experience managing facility operationsExperience with the provision of student servicesRecent, professional supervisory experienceAbility to effectively solve problems and proactively deal with emergency situations as they ariseKnowledge of barriers to educational success and a desire to help others reach their educational goalsStrong interpersonal skills to help engage, provide support to, and motivate studentsExcellent customer service and organizational skills, including the ability to effectively follow-up and follow-throughEffective oral and written communication skillsDemonstrated ability to maintain appropriate legal compliance in the areas of budget development and monitoring, confidentiality, records management, and financial reportingDemonstrated ability to demonstrate ethical conduct and professionalismDemonstrated ability to respond meaningfully to the needs of individuals with respect, sensitivity, and civilityDemonstrated ability to manage personnel, give instructions to others; arrive at decisions, develop conclusions and solutionsDemonstrated ability to establish and maintain effective working relationships with faculty, staff, other departments, students, and the publicDemonstrated ability to present materials effectively to individual students or groupsDemonstrated ability to independently proactively plan, organize and implement assigned responsibilities and to work well under pressure to meet deadlinesDemonstrated ability to use independent judgment and discretion; ability to manage multiple projectsDemonstrated ability to work effectively both independently as well as part of a teamAbility to display self-confidence, patience, empathy, and availability when building rapport with studentsDemonstrated technology aptitude to routinely use Microsoft Office (Excel, Word, and PowerPoint), Google Docs, PeopleSoft, CRM/ERP and retention-based software
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.