Description: Do you have a passion for working in student services with office experience in data entry, customer service, and excellent organizational skills to process and maintain academic records? Pratt Institute's Office of the Registrar is seeking a Records Management Assistant who will be responsible for processing various registration transactions and maintaining the accuracy of academic records for current and former students. The successful candidate in this position will work with students, faculty, administration, and staff to understand Academic policy and federal guidelines as well as billing and financial aid issues regarding registration, among several other job responsibilities. If you are ready to join a team who are committed to providing support for the academic mission and the educational programs of Pratt Institute in serving Pratt students, faculty, administration, and staff then we encourage you to apply!
As a top-ranked college with opportunities in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs. The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, PrattMWP College of Art and Design in Utica, New York. Since its founding in 1887, Pratt has prioritized diversity and inclusion, welcoming students from all walks of life while developing and sustaining pathways to more equitable workplaces and careers.
On a typical day you will:
Provide quality customer service to students/faculty in person, on the phone, and via email
Assist with registration issues, counter duties, and walk-in requests
Provide general information on policies and procedures to a diverse campus community
Complete registration and grading paperwork for an assigned group of students and walk-in students; process drop/add, withdrawal, and other registration-related paperwork, etc.
Create, access, and update student records in the database
Evaluate and correct data in the database based on data submitted by students on various forms and notify the appropriate staff when the changes are complete
Update degree audits for specified students and process substitution requests
Process change of grade requests and follow up with the student and department
Assist with updating degree audits for specified programs. Must be familiar with all updates and revisions to curriculum.
This is an OPEIU Local 153 Clerical position, Grade SC102. The Salary Range: $44,000 - $47,000 + Generous Benefits:
403B Retirement Program
Supplemental Retirement Account
Tuition Benefits for Employees and Dependents
Tuition Exchange Program
Flexible Spending Accounts - commuter, medical, dependent care
Basic life and AD&D insurance provided by Pratt
Medical, Dental, and Vision Care Coverage
Paid time off - vacation days, sick leave, and major holidays off
Additional Perks - free entry to select museums and cultural institutions, free use of campus recreation facilities, affordable
Qualifications: Education: Associates degree required, bachelor's degree preferred, or comparable education/work experience in higher education.
Experience: Two years of office experience is required, preferably in an educational setting.
Knowledge and Skills: Excellent interpersonal, organizational, and verbal communication skills, as well as the desire and ability to troubleshoot, analyze data, and solve problems required. Must be able to communicate effectively with a diverse population of students and staff, as well as demonstrate intercultural competence with an understanding of diversity in higher education.
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Equal Employment Opportunity Statement We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law.Pratt Institute recognizes and values the benefits of a diverse workforce.
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The mission of Pratt Institute is to educate artists and creative professionals to be responsible contributors to society. Pratt seeks to instill in all graduates aesthetic judgment, professional knowledge, collaborative skills, and technical expertise. With a firm grounding in the liberal arts and sciences, a Pratt education blends theory with creative application in preparing graduates to become leaders in their professions. Pratt enrolls a diverse group of highly talented and dedicated students, challenging them to achieve their full potential.