1. Plans, coordinates and implements programs for a particular school or college in one or more of the following areas: financial aid, career services, and/or admissions. 2. Recommends short- and long-term administrative and department goals. 3. Determines student eligibility in one or more of the following areas: federal loan programs, school grants, job placement opportunities, and/or admissions. 4. Provides guidance, advice and counseling in one or more of the following areas: academic, admissions, career, and financial matters for students, faculty and prospective students. 5. Initiates, designs and implements operational systems to maintain and monitors student records and/or applicant records. 6. Reviews and approves all written material for publication or press release. 7. Organizes workshops and on and off campus recruitment events in one or more of the following areas: career services, admissions, and/or financial aid. 8. Supervises day to day operation of services; determines priorities and maintain workflow. 9. May perform other duties as assigned.
Required Skill/ability 1: Ability to work with a diverse population of students who have wide-ranging academic needs and interests. Excellent interpersonal and customer service skills. Ability to handle confidential information and follow FERPA guidelines.
Required Skill/ability 2: Demonstrated problem-solving skills and independent judgment; ability to perform assigned duties with minimal supervision. Strong time management and organizational skills and attention to detail. Ability to take initiative, work independently and in a team environment, and complete tasks in a timely manner.
Required Skill/ability 3: Demonstrated ability to be creative and innovative. Proficiency in Microsoft Office (MS Word, Excel, PowerPoint, etc.). Ability to learn new and emerging technologies. Ability to collect, analyze and report data; provides input based on findings.
Required Skill/ability 4: Demonstrated ability to prepare/deliver professional presentations.
Required Skill/ability 5: Ability to travel to meetings/events on and off-campus; work a flexible schedule as needed.
Preferred Education: Degree in Nursing and experience working as an APRN or Midwife. Experience in student services, experience in employer relations and student advising. Knowledge of University advising policies and procedures. Familiarity with advising databases and automated student information systems, such as Banner. Basic knowledge of retention data management and statistics.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Student Services Officer 3
University Job Title: Associate Director of Student Success
Preferred Education, Experience and Skills: Degree in Nursing and experience working as an APRN or Midwife. Experience in student services, experience in employer relations and student advising. Knowledge of University advising policies and procedures. Familiarity with advising databases and automated student information systems, such as Banner. Basic knowledge of retention data management and statistics.
Bachelor's Degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.