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Part-time College Contact Center Agent
Description: The Part-time College Contact Center Agent position will assist current and prospective students with enrollment procedures and services, general financial aid support, student records support, the NC residency determination process, and other related information technology support. The College Contact Center position reports to the Director, Recruitment & Admissions. Essential Job Functions: Provide exceptional customer service by phone, text, chat, email, and other means to support the college community Maintain current knowledge of enrollment services: admissions application processes, financial aid, student records and recordkeeping, and academic and continuing educ


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