Admissions Recruiter – Enrollment Management Group
Location: Pittsburgh, Pennsylvania
Salary: Commensurate with experience
Higher Education Institution
Internal Number: 10-791
The Office of Undergraduate Admissions is an integral part of the Enrollment Management Group (EMG), which includes UG Admissions, Graduate Enrollment Services, Financial Aid, Enrollment Marketing and Communications, Enrollment Operations and Student Services, Military and Veterans, and Guest Services. The EMG is responsible for the strategy and management of all facets of all enrollment for the University. The EMG’s constant focus is to meet or exceed enrollment and net revenue goals and collaboratively and consistently enroll, service retain and graduate the correct number, academic quality and diversity of students that will provide the University with human and financial resources which are required to be competitive in the higher education marketplace and to meet its mission.
Employee must be a naturally persuasive, creative problem solver who thrives in an upbeat environment with non-standard and varied working hours. A self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and will have demonstrated ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them. Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected. This position will involve the planning of prospective student recruitment activities, extensive outreach and travel. The Admissions Recruiter serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team.
As a condition of employment, Duquesne University requires all new employees —full-time and part-time, including adjunct faculty—to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment.
New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact email@example.com. Employees with approved exemptions will be required to be tested on a regular basis.
DUTIES AND RESPONSIBILITIES:
Recruits undergraduate students to achieve enrollment objectives.
Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected.
Includes evening and weekend work, extensive phone use and telemarketing, travel, and directive counseling for individuals and groups.
Makes recommendations to improve recruitment tactics.
Through heavy use of outgoing contacts via phone, email, IM, etc., the recruiter cultivates, engages, grades, persuades and closes prospective students. Always qualifies conversation and generates next steps (application, enrollment deposit, FAFSA, housing application, registration, etc.).
Determine the best next contact for each of the hot prospects in the territory. This involves regular use of the arsenal, which comprises both printed and web information collected for this purpose and members of the campus community - i.e., faculty, alumni, current students, coaches and parents of current students.
Makes financial aid packaging/depth sounding calls.
Leads group information sessions and also meets one-on-one with parents and prospective students to provide information and assist in the application process; gives campus tours.
Cultivates relationships with alumni, guidance counselors and other constituents in the territory to assist with the recruitment process.
Must become knowledgeable about all aspects of Duquesne University including academic programs, campus events and activities, orientation, athletics, housing, financial aid, billing, college policy, and important dates.
Evaluates undergraduate applicants’ academic credentials/participates in the admission decision-making process for assigned territory, including awarding of appropriate scholarships;
After receipt of application materials, determines and informs students of acceptance and award of scholarships.
Reports to senior enrollment management leadership regarding the status of application review in assigned territory, school/program(s).
Represent the university at on- and off-campus admissions events and programs, requiring the coordination and execution of a personal travel schedule (travel may occur both in- and out-of-state on weekdays and weekends throughout the year)
This position will involve the planning of prospective student recruitment activities, extensive outreach and travel.
Manages travel budget on a University procurement card.
Travel required approximately 25% of time.
Performs other related duties as assigned in support of a dynamic, goal-oriented team.
Completes other duties as assigned.
Bachelor’s degree from an accredited institution.
Current valid PA Driver’s license as travel is required.
Fluency in Spanish preferred.
Strong technology skills with proficiency in Microsoft Office Suite; experience with Banner, Slate, social media and integrated database preferred.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Demonstrated planning and organizational skills to accommodate multiple priorities.
Exceptional leadership, customer service, interpersonal and communication skills, both oral and written.
Effective public speaking and presentation skills.
Excellent analytical and problem-solving skills with the ability to prioritize work.
Ability to think strategically and work in a diverse environment both independently and as part of a team.
Ability to lift prospective student marketing materials (~30 pounds) and travel independently.
. Ability to maintain a high energy level with an enthusiastic, positive approach creating an excellent rapport with prospective students and their parents, team members and other departments within the University community.
Professional demeanor with the ability to deal with people in a courteous and tactful fashion regardless of circumstances.
Ability to work additional hours and weekends during peak recruitment periods.
Ability to establish and maintain effective relationships with diverse populations, including students, faculty, scholars, and staff with sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.