Department: Career Advancement Salary/Grade: EXS/9
The mission of Northwestern Career Advancement (NCA) is to foster excellence in career development, preparation, and professional opportunities for undergraduate and graduate students and alumni by providing comprehensive services and programming and by promoting strong partnerships with employers, academic departments, and the university community. Learn more about the Northwestern Career Advancement department here: https://www.northwestern.edu/careers/
About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here: https://www.northwestern.edu/studentaffairs/about/strategic-plan/strategic-themes.html
The Associate Director supervises a team of professionals that utilizes technology to implement of state-of-the-art, signature programming connecting students to career opportunities. Specifically, this position creates a strategy to effectively offer both in-person and virtual engagements to students through campus information sessions, career fairs, and interviews, and the management of job and internship postings. The role will develop and oversee collaborative relationships with campus departments to leverage key event spaces and provide efficiencies around systems for room reservation management. The Associate Director supervises a team that creates policies, processes, and procedures around databases and technology platforms that are shared across multiple departments and units. Timely updates and educational training to ensure technology platforms are used consistently, in compliance, and to their full capabilities will be offered to both NCA and other university career services staff.
Oversees strategic direction of state-of-the-art, cutting-edge programs designed to assist students to manage their academic experiences.
Creates and manages administrative process and practices ensuring the seamless flow of work and services.
Operationalizes goals and objectives; ensures that resources are created or obtained.
Manages customer service; creates associated practices and procedures and metrics to measure success.
Researches state-of-the-art enhancements, market/economic conditions and implements changes that improve resources and services.
Manages technology ensuring that resources and services are delivered using best practices.
Ensures necessary hardware, software and network infrastructure services are obtained and implemented.
Participates in developing IT strategy to meet the mission and needs of program.
Partners with internal/external departments, faculty, alumni and employers to identify career pathways and create an outreach plan to engage organizations that will result in opportunities spanning a broad range of industries and geographies.
Identifies opportunities and develops strategies for connecting students with alumni and industry experts who will provide academic and/or career resources such as mentoring, coaching, lectures, workshops etc.
Interacts with internal/external resources and organizations to identify new resources and opportunities to improve program.
Manages compliance with all applicable federal, state, local and NU laws, regulations, policies and procedures.
Develops the creation and/or implementation of associated training.
Manages submission of applicable documents.
Supervises 1-2 staff.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience and 5 years' career counseling/advising in higher education or 5 years' of industry experience; or other relevant experience required; OR
Successful completion of a full course of study in an accredited college or university leading to a master's or JD or higher degree; OR appropriate combination of education and experience and 4 years' career counseling/advising in higher education or 4 years' of industry experience; or other relevant experience required.
Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.